Business Details
Emergency
services
Trusted IT Support & Managed Services for SMEs
Dragon IS is a Milton Keynes-based IT support business delivering high-quality proactive technology services to SMEs. Founded by Lionel Naidoo and Simon Wright, we combine technical expertise with a customer-centric approach to provide tailored IT solutions. Our services include managed IT support, cloud computing, cybersecurity, and technology consultancy, ensuring businesses maintain operational efficiency and data security. With 15 years of experience, we serve clients across Milton Keynes, London, Northampton, and Birmingham, offering 24/7 support through remote monitoring and on-site assistance.Our accreditations and client testimonials reflect our commitment to reliability, transparency, and innovation. We prioritise building long-term partnerships, delivering cost-effective solutions aligned with business objectives while maintaining robust security frameworks. Our team of qualified engineers ensures rapid response times and proactive problem-solving to minimise downtime.
Services
Managed IT Services
Outsourced IT Support
Cloud Computing
Cyber Security
Technology Consultancy
Cloud Telephony
Data Recovery & Backup
AI For Business
IT Relocation Support
Dark Web Monitoring
Highlights and features
- 15 years of experience supporting UK SMEs with tailored IT solutions
- 24/7 proactive monitoring and rapid-response technical support
- Cybersecurity expertise with Cyber Essentials/Pro accreditation
- Transparent pricing with no hidden costs or small print
- Personalised service from qualified engineers with industry certifications
Associations and certifications
- Cyber Essentials/Pro
What people say
Proactive support
Brilliant support
Excellent company
Superb service
Second to none
Services
Managed IT Services
Dragon IS provides comprehensive managed IT services including 24/7 monitoring, proactive maintenance, and rapid-response support. Our solutions ensure business continuity through robust cybersecurity measures, cloud infrastructure management, and tailored IT strategies. Designed for SMEs seeking reliable, scalable technology frameworks without the overhead of in-house teams.
Cyber Security
Our cybersecurity services protect businesses from evolving threats through advanced threat detection, network security audits, and employee training. We implement Cyber Essentials/Pro-compliant frameworks, data encryption, and incident response plans to safeguard sensitive information and ensure GDPR compliance for UK businesses.
Cloud Computing
Dragon IS delivers scalable cloud computing solutions including Office 365 migration, hybrid cloud architectures, and secure data storage. Our services enable remote working, reduce infrastructure costs, and improve collaboration through optimised cloud environments tailored to specific business requirements.
Technology Consultancy
We provide strategic technology consultancy to align IT infrastructure with business goals. Services include digital transformation planning, vendor selection, compliance frameworks, and implementation of enterprise software solutions to enhance operational efficiency and competitive advantage.
Data Recovery & Backup
Our data recovery and backup services ensure business continuity through automated cloud backups, on-site appliances, and rapid recovery protocols. We implement SLA-driven recovery plans to minimise downtime during system failures, cyberattacks, or physical disasters affecting critical business operations.
People
Lionel Naidoo
Managing Director
Lionel co-founded Dragon IS with 15 years' experience in IT consultancy. He specialises in strategic technology implementation for SMEs, focusing on cybersecurity and cloud solutions. His leadership ensures client-focused service delivery and innovation.
Simon Wright
Co-Founder
Simon established Dragon IS alongside Lionel, bringing expertise in IT infrastructure and managed services. He oversees technical operations, ensuring scalable solutions for clients across legal, finance, and property sectors.
Questions
What areas does Dragon IS cover for IT support?
We provide IT services across Milton Keynes, London, Northampton, Birmingham, and surrounding UK regions with nationwide coverage available.
Do you offer 24/7 emergency IT support?
Yes, our 24/7 support includes remote monitoring, rapid-response helpdesk, and on-site assistance for critical IT issues.
How can Dragon IS help with cybersecurity compliance?
We implement Cyber Essentials/Pro-certified security frameworks, staff training, and GDPR-compliant data protection measures tailored to your business needs.
What IT services are included in your managed packages?
Packages include server monitoring, cloud services, cybersecurity management, software updates, and proactive maintenance to ensure system reliability.
Can you support remote working infrastructure?
Yes, we specialise in cloud solutions, secure remote access systems, and virtual collaboration tools to enable efficient hybrid working environments.
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