Cooking up a storm, one kitchen at a time!
Who we are
Jewel Windows is a family-run business with decades of experience in home improvement, serving Surrey, Hampshire, Berkshire and surrounding areas. We take pride in delivering exceptional quality and service, reflecting our commitment to exceeding customer expectations.
Our mission
Our mission is to empower homeowners to rejuvenate their homes through high-quality windows, doors and conservatories. We strive to offer a comprehensive selection of styles and materials to cater to individual preferences and budgets.
Windows
- A wide range of uPVC, aluminium and timber windows to suit every architectural style.
- Double glazing options with various specifications and thermal efficiencies.
- Tilt & turn, sash and casement windows available.
Doors
- Comprehensive selection of uPVC, composite, aluminium, timber and bifold doors.
- Designs to suit every taste, from traditional through contemporary to modern.
Conservatories & Orangeries
- Bespoke conservatories and orangeries to create your own unique living spaces.
- Options for glass roofs, solid roofs, heating and ventilation.
Additional services
- Free online quotes and site surveys.
- Professional installation by experienced and certified technicians.
- Comprehensive aftercare and guarantee on all work.
Why choose Jewel Windows?
- Experienced and accredited professionals.
- Wide range of high-quality products.
- Excellent customer service and communication.
- Competitive pricing and transparent quotes.
- Family-run business with a focus on building lasting relationships.
Customer Service Issues
Many reviewers have reported issues with Jewel Windows' customer service, describing it as appalling, terrible, and unprofessional. Several reviewers mentioned being left with holes in their houses, missing panels, and unsafe structural work, resulting in claims with their credit card companies. The company has been accused of lying about lead times, failing to deliver goods, and having poor communication.
Defective Products
Some reviewers have experienced defective products, including scratched glass, deep scratches in doors, and poor finishes. Installation teams have been criticized for being slap-dash and not repairing issues properly.
Positive Experiences
A few reviewers have reported positive experiences with Jewel Windows. One reviewer praised the professionalism, politeness, and tidiness of the installation team, while another mentioned excellent customer service and fabulous products. Several reviewers appreciated the efficiency and competitiveness of the quotation process and the quality of the end product.
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