Business Details
27 Years
experience
Expert Carpet & Flooring Solutions in Kent
Established in 1999, On Call Carpets brings over 30 years of specialist knowledge to the supply and installation of carpets, vinyl, and luxury vinyl tiles (LVT) for domestic and commercial clients. Our expertise spans healthcare premises, offices, schools, and residential properties, with a focus on quality, durability, and compliance with Health & Safety standards. We operate across Kent and the South East, offering free, no-obligation consultations with tailored solutions to meet individual client needs. Our team of experienced fitters ensures precise installation, supported by guarantees and aftercare services. We prioritise transparency, with written quotes provided upfront and the same flooring expert managing each project from selection to completion.Our commitment to affordability, without compromising on quality, has earned us a reputation for reliability and customer satisfaction. We handle all aspects of flooring projects, including old floor removal, furniture relocation (with prior notice), and floor preparation. Our partnerships with UK manufacturers ensure access to durable, specification-grade products. With a portfolio spanning commercial, medical, and domestic sectors, we deliver flooring solutions that combine practicality with aesthetic appeal. Our local knowledge and dedication to client-centric service have resulted in a loyal customer base, evidenced by repeat business and referrals.
Services
Domestic Carpets
Commercial Flooring
Vinyl Flooring
LVT Installation
Safety Flooring
Details
- Year established: 1999
Highlights and features
- We have over 30 years of specialist flooring experience.
- We offer free, no-obligation consultations with on-site samples.
- Our team handles all project aspects from start to finish.
- We comply with CQC and Health & Safety requirements for medical premises.
- All work is guaranteed with manufacturer warranties included.
What people say
Flawless finish
Competitive pricing
Expert fitters
Free consultations
Durable products
Services
Domestic Carpets
We supply and fit high-quality carpets for residential properties, offering tailored solutions to suit different rooms and lifestyles. Our range includes durable options for high-traffic areas and soft, luxurious choices for bedrooms. With free consultations and on-site samples, we ensure you select the perfect flooring for your home.
Commercial Flooring
Specialising in commercial environments, we provide durable flooring solutions for offices, schools, healthcare facilities, and retail spaces. Our products meet Health & Safety standards, including CQC compliance for medical premises. We handle large-scale projects with minimal disruption, ensuring long-lasting, professional results for your business.
Vinyl Flooring
We install vinyl flooring suitable for homes and commercial spaces, offering water-resistant, easy-to-clean surfaces. Our preparation services ensure a flawless finish, while our range includes stylish designs that mimic wood or stone. Ideal for kitchens, bathrooms, and high-traffic areas, our vinyl solutions combine practicality with aesthetic appeal.
LVT Installation
Our LVT installations provide the look of natural materials with enhanced durability. Perfect for both residential and commercial settings, we offer a variety of designs, including wood-effect planks and stone-effect tiles. Our expert fitting ensures seamless, long-lasting results that withstand heavy use while maintaining visual appeal.
Safety Flooring
We supply and install safety flooring compliant with regulations for medical centres, care homes, and commercial kitchens. Our non-conductive and slip-resistant options ensure safe environments while maintaining style. We advise on the most suitable products to meet your specific safety requirements and building standards.
People
Andy Walter
Founder
Andy Walter founded On Call Carpets in 1999, leveraging over 30 years of industry experience. He prioritises quality, affordability, and customer satisfaction, ensuring every project meets exacting standards. His expertise in flooring solutions guides the company's commitment to excellence.
Questions
Do you remove old carpets and flooring?
Yes, we uplift and dispose of existing floor coverings responsibly.
Can you move furniture during installation?
We move domestic furniture with prior notice, but require breakables to be removed and furniture emptied.
What guarantees do you offer?
All products and services include manufacturer warranties and our own workmanship guarantee.
Do you fit flooring in medical premises?
Yes, we specialise in CQC-compliant safety flooring for healthcare environments.
How do you handle commercial projects?
We manage large-scale installations with minimal disruption, adhering to strict safety and quality standards.
Can I see examples of your work?
Yes, view our gallery showcasing domestic, commercial, and medical flooring projects across Kent.
