Simply providing high-quality service to our valued customers
Our Commitment to Quality and Service
At Lock-tec, our mission is to provide high-quality service and solutions to meet the diverse needs of our valued customers. We pride ourselves on exceeding expectations through open communication, exceptional service, and a commitment to delivering lasting value.
Years of Experience and Expertise
With over 30 years of experience in the industry, our team has honed their skills and knowledge to provide comprehensive and reliable services. We are committed to continuous learning and innovation, ensuring that we stay abreast of the latest technological advancements and industry best practices.
Access Control
As a certified SALTO partner, we offer a comprehensive range of access control solutions, including system design, installation, and ongoing maintenance. Our solutions are tailored to your specific needs and requirements, ensuring efficient and secure access management for your property or business.
Locksmithing Services
From traditional key cutting to high-tech security solutions, our experienced locksmiths can handle all your needs. Whether you require emergency unlocking services, key replacements, or advanced security assessments, we are here to help.
Security Solutions
Our selection of high-quality safes ensures that you can protect your valuables with confidence. We offer a diverse range of sizes and security features to meet your individual requirements and budget.
Our Story
Lock-tec's journey began in 1993 with a vision of providing exceptional security solutions to the local community. From humble beginnings, we have grown into a reputable and trusted provider of security services, serving both residential and commercial clients. Today, we are proud to have a team of skilled professionals who are dedicated to exceeding your expectations.
Join us on our mission
At Lock-tec, we believe in building lasting relationships with our customers. We are committed to providing personalized and efficient service, ensuring your peace of mind and security.
Overview of Lock-tec Reviews
Excellent Customer Service
The majority of customers have reported excellent customer service from Lock-tec, with many praising their quick response times, friendly and knowledgeable staff, and ability to resolve issues efficiently. Customers have also appreciated the cleanliness and professionalism of the technicians.
Quality of Work
Many customers have reported being highly satisfied with the quality of work provided by Lock-tec, with some stating that the new locks or keys work better than the originals. The company's attention to detail, such as deburring keys, has also been praised.
Efficiency and Timeliness
Lock-tec has been commended for their prompt response times, with some customers receiving same-day service. The company's ability to order and fit new parts quickly has also been praised.
Range of Security Items
One customer has noted that Lock-tec has a massive range of security items, and if they don't have something in stock, they can order it.
Negative Experience
However, one customer has reported a negative experience with the company, citing terrible service and an appalling attitude from the owners. They were sold a lock and then told that spare keys were unavailable, leading to a confrontation with the owner.
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