The Cake of Your Dreams for Your Special Day.
Passionate about Delivering Excellence in Accident Repair
Leeson Coachworks boasts a stellar reputation as a trusted partner in vehicle repairs, specialising in accident restoration and related services. Established with a focus on integrity and transparency, we've helped countless customers navigate the complexities of post-accident recovery.
Expert Repair and Restoration Services
Our team of skilled technicians and engineers utilise state-of-the-art technology and employ industry-leading methodologies to restore your vehicle to its pre-accident condition. We offer:
- Accurate Damage Assessment: Our experienced engineers meticulously assess vehicle damage and provide detailed repair estimates free of charge.
- Cost-Effective Solutions: We work with you to explore all possible avenues to expedite the repair process and minimize your expenses.
- Timely Communication: We understand the importance of regular updates and maintain open communication throughout the entire process.
More Than Just Repairs
At Leeson Coachworks, we go above and beyond traditional repairs. Our comprehensive services include:
- Air conditioning services: comprehensive checks, refills, flushes, and deodorising.
- Wheel alignment: precise alignment checks and adjustments for optimal handling.
- Vehicle body paint: expert application of protective coatings and paint restoration.
- Additional services: tire repair, SMART repairs, and frame alignment checks.
Dedicated to Transparency and Customer Care
Our commitment to transparency extends beyond just providing regular updates. We actively engage with insurance companies and third parties to ensure a smooth and efficient claims process. We are proud to be:
- Approved repairer for numerous major insurers
- Members of the Innovation Motorcare Enterprise Scheme
- Chaucer Insurance approved repairer
- First Central Insurance approved repairer
- Sabre Insurance Approved repairer
- Endsleigh Insurance services Approved Repairer
Request an Estimate Today
Whether you require emergency repairs or a planned restoration, Leeson Coachworks is your reliable partner. Contact us for a free, no-obligation estimate and let us guide you through every step of the process.
Overall Experience
The reviews highlight a mix of excellent and poor experiences with the company. On the positive side, several customers praised the company's work quality, communication, and customer service. However, some customers had negative experiences with the company's customer service, timekeeping, and treatment of females.
Communication and Customer Service
Some customers appreciated the company's communication and customer service, highlighting staff members like Linda in reception who were reassuring and friendly over the phone. However, others had poor experiences, citing lack of communication, rude staff, and unprofessional behavior.
Work Quality and Timeliness
The company received praise for its excellent paint finish, top-quality job, and reasonable repair work. However, some customers experienced delays and poor timekeeping, with one customer waiting three weeks to get a booking date for repairs.
Staff Behavior
Some staff members, like Derek and Craig, were praised for their excellent service. However, others, like Jordan, were criticized for their rude and unprofessional behavior towards females.
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