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D & R Carpentry Ltd, a company founded by Darren Legg and Ray King in 1999, has established a strong reputation for delivering high-quality building and property maintenance services in Horley, Reigate, and the surrounding areas of Surrey and West Sussex. Our full range of domestic and commercial services, coupled with our commitment to exceptional workmanship, has made us the go-to firm for homeowners, main contractors, and developers.
Our team of builders, carpenters, and tradespeople are experienced in all aspects of construction and property maintenance. We manage small and large-scale projects, including roofing, new builds, property extensions, loft conversions, and garden buildings. Our services extend to bathroom installations, carried out by our dedicated team of professionals who ensure the renovation and refurbishment of your property is executed with precision and care. We understand the importance of a job well done and strive to provide our customers and clients with the highest level of service.
Our Services
As a full-service building and property maintenance company, D & R Carpentry Ltd offers a wide range of services, including:
*Property Maintenance and Repair: Our team is available for emergency property maintenance and repair work, providing our clients with 10 years of public liability insurance coverage. We offer no-obligation consultations, advice, and quotations to ensure that your needs are met with the utmost care and attention.*
*Property Extensions: We specialise in property extensions, tailored to meet the unique needs of each client. With 30+ years of industry experience, our team can manage the entire process from start to finish, including project management and adherence to current building regulations.*
*Loft Conversions: Our loft conversion services are designed to maximise your living space, delivering high-quality craftsmanship and attention to detail.*
*Bathroom Installations: Our dedicated team of professionals ensures the installation of your new bathroom is carried out with precision and care, providing a service that is both reliable and affordable.*
*Building Services: Our team of experienced builders, carpenters, and tradespeople offer a complete range of building services, including new builds, property maintenance, and roofing services, delivered with the promise of high-end workmanship and competitive pricing.*
Why Choose D & R Carpentry Ltd?
Our company has an outstanding word-of-mouth reputation, having built 7 property extensions on the same road due to our superior levels of service. We take pride in each of our projects and pursue 100% customer satisfaction by listening carefully to our clients, understanding their needs, and delivering a dedicated and personalised service.
Attention to detail is at the heart of our business, and we provide our clients with accurate quotations, timeframes, and budget proposals. Fair and transparent costing on all of our services ensures we maintain the fantastic reputation we have built in the Surrey and West Sussex areas.
Our builders, carpenters, and tradespeople are all accredited, earning the best industry qualifications through our company's tailored trainee scheme and ongoing training programs. We are members of the Federation of Master Builders, the Association of Master Tradesmen, and are Approved by the Surrey Trading Standards. Our excellent rating on Checkatrade highlights our commitment to delivering high-quality services.*
D & R Carpentry Ltd is here for all of your building and property maintenance needs. Contact us today to learn how we can help you.*
Overall Experience
The reviewers have expressed mixed sentiments about their experiences with the company. While some have been thoroughly impressed, others have been left feeling disappointed and frustrated.
Communication Issues
Several reviewers have criticized the company's communication skills, citing instances of unreturned phone calls, unprofessional responses, and lack of follow-through on commitments.
Customer Service
The company's customer service has been called into question, with one reviewer describing the female staff member as rude and unprofessional.
Quality of Work
On the other hand, one reviewer has praised the company's standard of work, citing it as excellent, on budget, and on time. The company's ability to keep the customer informed about progress and accommodate changes to the original agreement have also been highlighted as positives.
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