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"Built Around You" - Unlocking the Best of Both Worlds

A National Network, Local Expertise

The Nationwide Hygiene Group stands as a leading supplier of cleaning and hygiene products and equipment across the UK and Ireland. We operate as a collective of over 25 independently owned depots, ensuring a local presence and personalized service to all our customers. From small businesses to large corporations, we cater to a diverse range of industries, including FM, healthcare, education, hospitality, catering, and government.

Our Commitment: Putting You First

Our mission is to provide exceptional customer service and tailored solutions. We understand that each business has unique needs and challenges, so we work closely with you to understand your specific requirements and deliver customized recommendations. Our dedicated team of experts will guide you through the process, ensuring you find the right products, services, and support to meet your unique objectives.

Our Diverse Services

We offer a comprehensive portfolio of products and services, including:

  • Hygienic and cleaning solutions: a wide range of high-quality products for various industries and applications.
  • Technical expertise: consultancy, training programs, and site assessments to optimize your cleaning processes.
  • Custom blending: tailored-made products to meet specific requirements and standards.
  • Delivery and logistics: efficient and reliable product delivery across the UK and Ireland.

Sustainability & Environmental Responsibility

We take environmental responsibility seriously and actively pursue sustainability initiatives across our operations. Our sustainability commitments include:

  • Energy efficiency: reducing energy consumption through office upgrades and encouraging member efficiency.
  • Zero waste: minimizing waste generation through supply chain optimization, recycling initiatives, and innovative packaging solutions.
  • Carbon reduction: actively measuring and reducing our carbon footprint through emissions reduction strategies.
  • Sustainable products: prioritizing the sourcing of environmentally friendly products and solutions.

Join Us

With over 25 depots strategically located across the UK and Ireland, finding a Nationwide Hygiene Group depot near you is easy. Join us and benefit from the power of a national network combined with personalized local service and expertise.

Reviews
Positive: Rare positive feedback on improved service and claim processing after social media intervention.
Negative: Widespread dissatisfaction with premium increases, policy cancellations, denied claims, and poor customer service.

Summary of Nationwide Pet Insurance Reviews

The reviews of Nationwide pet insurance reveal a general dissatisfaction with the company's services, with several customers expressing frustration and disappointment. Most of the customers who have left reviews have had negative experiences with the company, including significant premium increases, policy cancellations, and denied claims due to pre-existing conditions.

Common Complaints

The primary concerns expressed by customers include:

1. Premium Increases: Many customers have experienced substantial increases in their monthly premiums, some as high as 75% or 200%. This has led to customers dropping their policies and seeking insurance elsewhere.

2. Policy Cancellations: Nationwide has been criticized for canceling policies without notice, often after customers have been with the company for several years. This has left customers feeling abandoned and forced to find new insurance providers.

3. Denied Claims: Customers have reported that Nationwide has denied their claims, citing pre-existing conditions as the reason. This has been particularly frustrating for customers who have paid their premiums on time and have not had any issues with their pets' health until they needed to make a claim.

4. Poor Customer Service: Some customers have reported difficulties in reaching customer service representatives and receiving timely responses to their inquiries.

Rare Positive Feedback

One customer mentioned that after reaching out to social media, Nationwide improved their service and began paying their claims promptly. However, this positive feedback is an exception to the general negative sentiment expressed in the reviews.

Overall, the reviews suggest that Nationwide pet insurance has significant issues with premium increases, policy cancellations, and denied claims, leading to a lack of customer satisfaction and loyalty.

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