About Us
Award Property Management is a leading letting agency in Cambridge, dedicated to providing a comprehensive and personalized property management experience for landlords, tenants, and buyers. We believe in fostering strong relationships built on trust, transparency, and excellent communication.
Our Passion
Our team of experienced professionals are passionate about property and committed to exceeding expectations. We combine extensive local knowledge with industry expertise to provide tailored solutions for every client. We take pride in:
- Proactive communication: We understand the importance of clear and consistent communication, keeping clients updated every step of the way.
- Dedicated support: We are committed to providing personalized attention and individual guidance throughout the process.
- Exceptional service: We strive to deliver exceptional customer service through our high standards and attention to detail.
Our Services
We offer a comprehensive range of services covering every aspect of property management, including:
For Landlords
- Tenant sourcing and selection
- Property marketing and listing management
- Rent collection and payment processing
- Comprehensive property inspections
- Tenant communication and dispute resolution
- Detailed reporting and financial management
For Tenants
- Thorough tenant screening and referencing
- Clear tenancy agreements and communication
- Responsive maintenance and repair coordination
- Rent payment assistance and dispute resolution
- Access to trusted contractors and resources
For Buyers
- Market analysis and valuation guidance
- Representation throughout the purchase process
- Negotiation support and offer preparation
- Completion and handover assistance
Why Choose Award Property Management?
We are a trusted local agency with a proven track record of success. Our clients benefit from:
- Extensive local knowledge: We have in-depth understanding of the Cambridge property market.
- Award-winning service: We have received numerous awards for our exceptional customer service.
- Transparency and accountability: We are committed to open communication and clear documentation.
- Competitive pricing: We offer competitive fees that are tailored to your specific needs.
Get in touch today to discuss your property needs and discover how Award Property Management can help you achieve your goals.
Overall Experience
The reviewers have had mixed experiences with Award Property, with some having excellent experiences and others facing issues with the service.
Positive Experiences
Some reviewers have praised the professionalism and friendliness of the staff, particularly Andrew, who has been commended for his expertise and helpfulness. The company's prompt responses, efficient management, and regular property checks have also been appreciated.
Areas of Improvement
On the other hand, some reviewers have expressed frustration with the service, citing issues with viewings, application processes, and communication. Specifically, some have reported being booked for viewings despite the property being unavailable, and others have experienced delays and changes to move-in dates.
Specific Comments
- Jonny Rowley praised the company's professional and friendly service, and recommends them to others.
- Kerry Mccall appreciated Andrew's expert advice on seeking possession of her property, and commended the company's prompt responses and helpfulness.
- Housekeeping Caius praised the company's professional and efficient management, and appreciated the regular property checks and prompt maintenance work.
- Reg Webb commended Andrew and his team for their exemplary service and expert advice.
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