Cleaning your windows with a personal touch, every time
At Vincent Chandler Estate Agents, we pride ourselves on being a local, independent estate agent with a passion for providing exceptional service to our clients in Bromley and surrounding areas. With over 40 years of combined local knowledge and experience in the industry, our team is dedicated to helping you navigate the complex world of residential property sales and lettings.
Our Services
We offer a comprehensive range of services designed to make your property journey as smooth and stress-free as possible. Our sales services include probate valuations and sales, expert residential valuations, and tailored guidance on preparing your property for sale. For landlords and tenants, we provide comprehensive lettings services, including landlord services, tenant information, and valuations.
Our Approach
We believe in being open, honest, and transparent in all our dealings, and we're committed to challenging the negative perceptions associated with the estate agency industry. Our team of experienced professionals is dedicated to providing a personalized and bespoke approach to estate agency, whether you're buying, selling, renting, or letting a property.
Meet Our Team
Our team is led by Martin Gore, our director, who has over 20 years of experience in the industry. Phil Robinson, our senior sales consultant and valuer, has over 16 years of experience in the property industry. Tracey Cannon, our lettings manager, brings a wealth of knowledge and organizational skills to our team. Deb Neal, our lettings administrator, provides essential support to our team and clients.
Awards and Recognition
We're proud to have received numerous awards and recognition for our services, including the Best Lettings Agent in BR1 by allAgents and the Gold winner for Letting Agent in Bromley by the British Property Awards.
Overall Experience
The reviews for Victor Chandler Estate Agents are mixed, with a significant number of positive comments and a few negative ones.
Communication and Service
Several reviewers praised the agency's exceptional communication and service, with Martin and his team being highlighted as exceptionally helpful and attentive throughout the rental and buying/selling process. Simon Morley noted that the agency's service was "flawless" and "helped us sell our place in no time", while Chris praised the team for managing the purchase process "seamlessly" and being always available to help.
Problems and Negativity
However, some reviewers had a negative experience with the agency. Dimitra Paraskevopoulou was unhappy with the agency's handling of her tenancy, claiming that the manager, Tracey, was responsible for causing stress and anxiety. Marn, a tenant, detailed numerous issues with the property, including numerous repairs and maintenance problems that took an excessive amount of time to resolve. They also expressed frustration with the agency's customer service, citing rude and obnoxious behavior from the owners and staff.
Professionalism and Honesty
A few reviewers appreciated the professionalism and honesty of certain employees, such as Hazel, who was praised for being polite and sympathetic to Marn's problems. Chris noted that Martin and his team made them feel valued as clients and went above and beyond to ensure a smooth move.
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