Achieve Mastery with & without the ball
Welcome to Steven Eagell Group, an award-winning company and a leading Toyota and Lexus dealer group in the UK. Established in Milton Keynes in 2002, we have grown to become a trusted name in the automotive industry, with branches across Bedfordshire, Buckinghamshire, Cambridgeshire, East of England, Essex, Herefordshire, Hertfordshire, Kent, Norfolk, Northamptonshire, Oxfordshire, Staffordshire, South East, South West Midlands, Suffolk, West Midlands, West Sussex, and Worcestershire.
Our mission has always been to provide complete customer satisfaction, which has enabled us to build a large and loyal database of valued customers, supporting our rapid expansion to a number of dealerships covering an extensive area across the UK. At Steven Eagell, we offer a wide range of new Toyota and Lexus cars, as well as up to 3,000 quality used vehicles in group stock. We also provide an extended range of facilities, including servicing and repairs, excellent aftercare facilities, and manufacturer-trained technicians who use the latest diagnostic equipment and tools, as well as genuine Toyota and Lexus parts.
Our Services
We understand that buying a car can be a daunting experience, which is why we strive to make it as easy and convenient as possible. Our website allows you to browse our range of high-quality approved vehicles, reserve your chosen vehicle for just 99, and even complete your purchase online. Our secure online payment system ensures that your safety and security are paramount, and we also offer a free part-exchange valuation as part of the enquiry process online.
In addition to our online services, we have a network of official approved Toyota and Lexus Centres, where our manufacturer-trained technicians can carry out servicing and repairs using the latest diagnostic equipment and tools, and only genuine Toyota and Lexus parts. We are open seven days a week, and you can drop in to any of our branches to find out more about our products and services.
Our Commitment to You
At Steven Eagell, we are committed to providing exceptional customer service and ensuring that our customers are completely satisfied with their experience. We believe that our customers are our greatest asset, and we strive to build long-term relationships with each and every one of them. Whether you're looking for a new or used car, servicing and repairs, or simply advice on our range of facilities, we're here to help.
Overall Experience
The reviewers have expressed their satisfaction with their overall experience at Steven Eagell Toyota dealerships, praising the friendly and helpful staff, efficient customer service, and smooth purchase processes.
Sales Team
The sales team has been commended for their professionalism, politeness, and attentiveness to customers' needs. Specific mentions have been made of team members such as Ifty, Sara Baker, Kumanie, Hussnan, Kasim, Sohrab Ahmed, Raj, and Ibrahim, who have provided excellent service and support throughout the purchase process.
Customer Service
The customer service at Steven Eagell Toyota has been praised for being perfect, with staff going above and beyond to meet customers' requirements. The sales team has been noted for keeping customers updated on progress, answering questions, and providing clear explanations of options and availability.
Purchase Experience
The purchase experience has been described as great, with customers feeling no pressure to buy extra items and receiving a thorough explanation of the buying process. The team has been commended for making the experience a pleasure, with some customers even feeling that the sales team has become an asset to the company.
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