Creating spaces that encompass your lifestyle, and fuel your soul
A Family-Run Business Sharing Generations of Expertise
Broadlane has been a trusted name in the leisure vehicle industry for over 50 years. Founded in 1971, we're a family-run business with a passion for helping customers discover the joy of exploring the world in style and comfort.
Dedicated to Outstanding Customer Service
Our team is committed to providing exceptional customer service throughout your journey, from browsing our extensive inventory to after-sales care. We boast comprehensive knowledge of all the caravans and motorhomes we sell, ensuring you get the perfect vehicle to meet your needs and aspirations.
Comprehensive Services & Expertise
We offer a comprehensive range of services to cater to every aspect of your leisure vehicle ownership experience:
Sales & Finance
- Wide selection of new and used caravans, motorhomes, and campervans
- Competitive financing options to suit your budget
- Part-exchange options available
Servicing & Repairs
- Routine servicing and maintenance
- Comprehensive repairs and troubleshooting
- Experienced technicians equipped to handle all your needs
Aftersales & Accessories
- Awnings, bike racks, solar panels, and other accessories
- Convenient parts and repairs to maintain your peace of mind
- Professional installation services available
A Diverse Selection for Every Lifestyle
At Broadlane, we understand that every adventurer is different. That's why we offer a diverse selection of caravans, motorhomes, and campervans to meet various budgets and travel preferences. Whether you're seeking a family-friendly motorhome or a luxurious caravan for weekend escapes, we have something for you.
Join the Broadlane Family
With over half a century of experience under our belt, Broadlane is your trusted partner in the world of leisure vehicles. We pride ourselves on creating lasting memories for families across the UK and look forward to helping you embark on your next adventure.
Customer Experience and Staff
The majority of customers have had a positive experience at Broadlane Kenilworth, with many praising the helpful and friendly staff. Adrian, in particular, was singled out for his excellent customer service. The staff's willingness to go above and beyond to help customers has been noted, with some customers expressing gratitude for their assistance. On the other hand, there have been a few instances where customers felt that the staff could be less interested or even rude.
Warranty and Quality Issues
Some customers have raised concerns about the quality of the products and services offered by Broadlane Kenilworth. One customer felt that they had been overcharged for a service, while another customer reported finding issues with the condition of their new motorhome. Additionally, there have been instances where customers have had to argue with staff to resolve issues with their vehicles.
Delivery and Service Issues
There have been some issues with delivery times and the Customer Service Department. One customer reported waiting over an hour for a response to a query, while another customer felt that their questions were being ignored.
Conclusion
Overall, the majority of customers have had a positive experience at Broadlane Kenilworth, with many praising the helpful and friendly staff. However, there have been some issues with warranty and quality, as well as delivery and service issues that need to be addressed.
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