Transform Your Outdoor Space with Confidence
Passionate about pristine fabrics and meticulous care?
Brackenbury Dry Cleaners is a trusted name in the Hammersmith and Brackenbury Village area, offering high-quality dry cleaning and laundry services for over 15 years. Under new management for the past three years, we've continued to uphold our commitment to exceptional customer service and meticulous attention to detail.
What sets us apart?
At Brackenbury Dry Cleaners, we prioritize:
- Friendly and personalized service: Our team is dedicated to understanding your unique needs and delivering exceptional customer service.
- Expert craftsmanship: We utilise premium cleaning techniques and equipment to handle all your garments with the utmost care.
- Competitive pricing: Our transparent pricing structure ensures you receive excellent value for your money.
- Convenient services: From convenient home pick-up and delivery to online order tracking, we make the process effortless.
Dry Cleaning
- Comprehensive dry cleaning for all types of garments, including suits, dresses, shirts, blouses, jackets, and more.
- Specialized services for delicate fabrics like silk, lace, and wool.
Laundry Services
- Professional laundering and ironing of shirts, dresses, trousers, duvet covers, sheets, and more.
- Express and standard laundry options to fit your needs.
Alterations & Repairs
- Expert alterations and repairs for clothing, curtains, and footwear.
- Repairing rips, tears, zippers, and much more.
- Custom tailoring services available.
Additional Services
- Curtain cleaning and alteration.
- Sofa covers and cushion covers made to order.
- Rug cleaning and repair.
Why choose Brackenbury Dry Cleaners?
With over a decade and a half of experience serving the community, we guarantee:
- Quality craftsmanship: We use only the highest quality cleaning products and equipment.
- Reliability: We deliver your garments on time, every time.
- Passion for detail: We take pride in meticulous attention to every detail, ensuring your garments are returned exactly as you left them.
Contact us today to experience the Brackenbury Dry Cleaners difference!
Service Quality
The reviews for this dry cleaning service are extremely mixed, with some customers praising the quality of the service and others condemning it as terrible. One reviewer, Andrew Black, gave the service 5 stars, stating that it is the "best dry cleaners in London" and praising the professional, flexible, and high-quality service provided by the lovely staff.
On the other hand, several reviewers had negative experiences with the service. Farah Alobeidi, who gave the service 1 star, recounted a series of mistakes and miscommunications, including the loss of her dress, incorrect repairs, and dishonest staff. Sergio Utsch, who also gave the service 1 star, had three consecutive bad experiences, including receiving the wrong shirt, losing a piece of clothing, and having a repair job abandoned. Christopher Steinau, who also gave the service 1 star, experienced delays and a lack of communication when he left his pants for stitching. Nana Benidze, who gave the service 5 stars, praised the service, particularly the alterations and dry cleaning provided by Ana.
Changes in Story
One reviewer, Farah Aobeidi, noted that the staff's story kept changing whenever she visited the store. They initially said that they couldn't remove a stain, then later claimed to have done special chemicals to remove the stain, and finally told her that they had sent the coat for dry cleaning, which was not the case. This lack of transparency and dishonesty was a major point of frustration for her.
Conclusion
Overall, the reviews for this dry cleaning service are extremely mixed, with some customers having very positive experiences and others having extremely negative experiences. While some reviewers praised the service, including its quality, flexibility, and staff, others condemned it as unreliable, dishonest, and unprofessional.
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