Trust us to keep you on the road
Fairlight Garage is an independent family-run business set up in 1987, based in Saltdean, near Brighton, offering vehicle servicing, repairs, and MOT testing. We take pride in our commitment to providing impartial friendly advice and assured professionalism in all the work we carry out for our customers. Our team of highly trained technicians work hard to ensure that all MOT's, vehicle repairs, and services are completed to the highest standard and in the allotted time.
We understand the importance of having your vehicle regularly serviced to keep it in tip-top condition and to identify any potential problems that could cause serious issues down the line. Our fully qualified technicians are able to service and repair most makes and models of vehicles using the latest diagnostic and equipment.
Our Services
At Fairlight Garage, we offer a comprehensive range of vehicle repairs and maintenance services to customers within the Sussex area. From car repairs and MOT testing through to diagnostics and engine rebuilds, our fully qualified engineers and mechanics can undertake all work. Our services include:
- Vehicle Servicing: We offer scheduled maintenance and servicing for all makes and models of cars. Our qualified technicians provide the highest quality in all forms of services designed to keep your vehicle running smoothly.
- Vehicle Repairs: We offer a wide range of repair services, including mechanical and electrical repairs, diagnostic and troubleshooting, auto electrical repairs, and more.
- MOT Testing: We provide MOT testing for all vehicles over 3 years old, ensuring they meet the current minimum requirement for safety, roadworthiness, and exhaust emissions.
Our Promise
At Fairlight Garage, we promise to provide great value for money, and we will not include hidden extras. We will explain exactly what's involved and keep you informed of any hidden problems encountered during the work. We use good quality parts, oils, and consumables, and our reputation is in your hands.
Overview of Fairlight Garage
Positive Experiences
The majority of customers have had a positive experience with Fairlight Garage, praising the friendly and professional approach of the staff, reasonable prices, and excellent service. Many customers have expressed their trust in the garage, with some even stating that they would not take their vehicle anywhere else.
Negative Incidents
However, two customers have had negative experiences with the garage, reporting issues with unexpected additional charges and a lack of transparency in the pricing of repairs.
Detailed Summary
Staff and Service
The staff at Fairlight Garage have been consistently praised for their friendly and professional approach. Customers have reported feeling at ease when dealing with the receptionist and mechanics, who are knowledgeable and courteous. The service provided is efficient, with many customers having their vehicles fixed and ready for collection within a short timeframe.
Pricing
Prices at Fairlight Garage have been reported to be reasonable, with many customers expressing satisfaction with the cost of repairs and MOTs. However, two customers have reported issues with unexpected additional charges, which has led to a loss of trust.
Trust and Reliability
Despite the negative incidents, many customers have expressed their trust in Fairlight Garage, citing convenience, reliability, and excellent service as reasons for their loyalty.
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