Zoom Cars is a locally-owned and operated taxi and private hire service committed to delivering a seamless and enjoyable travel experience. Founded on the values of reliability, professionalism, and personalized customer care, we're proud to serve the Braintree District and beyond.
What sets us apart?
Our team of experienced and friendly drivers are dedicated to providing:
- A diverse fleet: Choose from comfortable 4, 6, and 8-seater vehicles, suitable for individuals and groups.
- Punctuality and reliability: We understand the importance of reaching your destination on time, every time.
- Professionalism: Our reliable vehicles and experienced drivers ensure a smooth and comfortable journey.
- Friendly and personalized service: We go the extra mile to make your experience enjoyable, offering assistance with luggage, special requests, and personalized recommendations.
What services do we offer?
We cater to a wide range of needs, including:
- Airport transfers: Reliable transportation to and from Stansted, Heathrow, Gatwick, City, Luton, and Southend airports.
- Corporate travel: Dedicated service for businesses and professionals.
- Seaport & Train station transfers: Comfortable and efficient transportation to and from local seaports and train stations.
- Local and long-distance journeys: Explore the surrounding areas and beyond with our reliable taxis.
- Bespoke trips and excursions: Plan your perfect outing with our flexible private hire options.
Explore our services
To learn more about our diverse services and competitive rates, visit our Services section. We also provide a list of fixed fares for popular destinations, making your planning even easier.
Join us on our journey to redefine transportation in the Braintree District. Contact us today and experience the Zoom Cars difference!
Overview of Reviews
Excellent Service and Professionalism
The majority of reviewers praised Zoom Taxis Halstead for their exceptional service, professionalism, and reliability. Many customers commended the drivers for their kindness, helpfulness, and punctuality, making stressful situations easier to handle. Several reviewers mentioned that the drivers went above and beyond to ensure their safety and comfort during the journey.
Reliability and Punctuality
A common theme among the positive reviews is the company's reliability and punctuality. Many customers reported that the drivers arrived on time, and some even managed to accommodate last-minute bookings. The reviewers appreciated the company's ability to provide a smooth and efficient service, even during busy times.
Friendly and Helpful Drivers
The drivers of Zoom Taxis Halstead received high praise for their friendly and helpful nature. Reviewers mentioned that the drivers were polite, courteous, and willing to assist with any needs during the journey. Some customers even named specific drivers, such as Shah, who provided exceptional service.
Negative Experiences
However, two reviewers reported negative experiences with the company. One customer was left stranded at the airport due to a no-show, resulting in significant additional costs. Another customer's elderly parents missed their coach due to the driver getting lost, causing inconvenience and distress.
Unreliability and Lack of Apology
The negative reviews highlighted instances of unreliability and a lack of apology or effort to make amends. These issues marred the overall experience for the affected customers, leading to a loss of trust in the company.
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