When it comes to your floor, we've got it covered.

Gainsborough Carpets is an esteemed independent family business that has been serving the Essex region with superior floor coverings since 1966. Our commitment to providing an unparalleled selection of quality carpets, wood flooring, and vinyl, along with exceptional customer service, has earned us the reputation of being Southend, Rayleigh, and Essex's leading carpet and flooring specialists.

Our long-standing relationships with reputable manufacturers and suppliers enable us to offer a diverse range of products that cater to every style and budget. Furthermore, as a platinum Karndean retailer with a dedicated Karndean showroom, we offer an exceptional service for those seeking hard flooring options.

As active members of the country's largest independent buying group (Greendale Carpets and Flooring), we can leverage the benefits of a large organisation without compromising our independent status. This allows us to maintain our competitive pricing and exclusive product offerings, ensuring our customers receive the best possible value.

Our Services: Comprehensive Flooring Solutions

At Gainsborough Carpets, we offer a wide range of services tailored to meet the unique needs of our clients. These services include:

1. Consultation: Our knowledgeable staff is always available to provide free in-store consultations, offering expert guidance on selecting the ideal flooring solution for your home or business.

2. Design and Selection: We boast an extensive showroom with an unbeatable selection of carpets, hard flooring, vinyl, and wood flooring options. Our friendly team will be delighted to help you find the perfect match for your style and requirements.

3. Measurement and Quotation: Our team of professionals will accurately measure your space and provide you with a comprehensive, no-obligation quote. We strive to ensure that our pricing remains competitive and transparent.

4. Installation: We employ a team of experienced, expert fitters who ensure the highest standard of workmanship during the installation process. Our commitment to excellence extends beyond the products we sell, as we aim to deliver flawless results for every project.

Our Locations: Serving Southend, Rayleigh, and Essex

We invite you to visit one of our two conveniently located stores:

Leigh on Sea: 1026 London Road, Leigh-On-Sea, Essex SS9 3NE. Open Monday - Saturday from 10:00am - 5:30pm. Office hours: 10:00am - 4:00pm. Closed Sundays.

Rayleigh: 21-23 Eastwood Road, Rayleigh, Essex SS6 7JD. Open Monday, Wednesday, Friday, and Saturday from 10:00am - 4:00pm. Closed Tuesday, Thursday, and Sunday.

At Gainsborough Carpets, we take great pride in offering a comprehensive, personalised service for all your flooring needs. From consultation to installation, our team is dedicated to ensuring your complete satisfaction. When it comes to your floor, we've got it covered.

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Positive: The staff at Gainsborough Carpets are friendly, helpful, and knowledgeable, and the fitting teams are professional, efficient, and provide high-quality work.

Negative: The only negative comment was about the website being out of date, resulting in a wasted journey to purchase a rug that was no longer available.

Overall Experience

The majority of customers have had a overwhelmingly positive experience with Gainsborough Carpets, with many praising the helpful and knowledgeable staff, efficient and professional fitting teams, and the wide range of carpets and flooring options available.

Staff and Service

The staff at Gainsborough Carpets have been consistently praised for their friendly and helpful nature, with many customers mentioning their patience and willingness to provide expert advice. The fitting teams have also been commended for their professionalism, efficiency, and attention to detail.

Product Range and Quality

Customers have been impressed with the wide range of carpets and flooring options available at Gainsborough Carpets, including beautiful rugs and high-quality flooring. The products have been described as good value for money, with many customers expressing their satisfaction with the finished result.

Installation and Fitting

The fitting process has been praised for being quick, efficient, and professional, with many customers mentioning that the fitting teams were friendly, hardworking, and took great care to ensure the job was done to a high standard.

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