Here at Easilocks, we are passionate about providing high-quality hair extensions and styling tools to help you achieve the hair of your dreams. Our mission is to empower individuals to feel confident and beautiful, with a range of products that cater to diverse hair types, textures, and styles.
Our Expertise
With years of experience in the hair industry, our team of experts has mastered the art of creating premium hair extensions that are both durable and easy to use. Our products are designed to help you enhance your natural beauty, whether you're looking to add volume, length, or simply want to change up your look for a special occasion.
Our Services
We offer a wide range of services to make your hair extension journey seamless and stress-free. From our award-winning clip-in hair extensions to our innovative headband wigs, we have something for everyone. Our styling tools, including heat tools, heatless styling products, and hair care essentials, are designed to help you achieve salon-quality results from the comfort of your own home.
Our colour match experts are always available to help you find the perfect shade to match your natural hair colour. With our free virtual colour matching service, you can be confident that your hair extensions will blend seamlessly with your natural locks.
What Our Customers Say
Don't just take our word for it! Our customers rave about our products and services, praising the quality, ease of use, and exceptional customer service. From first-time users to loyal customers, we're committed to helping you achieve the hair of your dreams.
Quality and Performance
The reviews highlight inconsistent quality and performance issues with Easilocks' products. Some customers have reported receiving high-quality extensions, such as Lucy Greenwell, who praised the quality, colour match, and shipping. However, others have experienced problems, including Sherelle Frederick, who received thin ponytails, and Claudia Savage, who received ponytails that were not full enough.
Customer Service
Customer service is another area of concern, with many customers reporting difficulties in resolving issues. Authors such as Debby Burchill and Laura Ferguson have been hounded by debt collectors despite Easilocks confirming that the shipping costs were not owed. Laura Ferguson also criticized the company's lack of proactive communication, and some customers have reported being sent incorrect or mismatched products.
Return and Exchange
The process of returning and exchanging products is also a point of contention. Sherelle Frederick had to pay 20 to return her non-fitting ponytails, while Claudia Savage encountered difficulties and financial losses when trying to return her bad-quality ponytails.
Conclusion
The overall experience with Easilocks seems to be disappointing, with many customers reporting poor quality products, inconsistent performance, and ineffective customer service. While some customers have had positive experiences, the majority of reviews highlight serious issues that need to be addressed.
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