Where you and your customers always come first
Selby & Co has been serving clients in and around Highworth, Wiltshire since 1987. Led by experienced solicitor Ian Selby, the firm provides a comprehensive range of legal services with a focus on offering a personal, efficient, and high-quality service.
1. Conveyancing & Property Law
Our experienced conveyancing team handles all aspects of buying and selling property, from initial instruction through completion. We understand the complexities of the process and work tirelessly to ensure a smooth and stress-free experience for our clients.
2. Probate & Estate Administration
When dealing with the loss of a loved one, we offer compassionate and sensitive guidance through the probate process, ensuring the efficient and legal distribution of their estate.
3. Wills & Tax Planning
Our knowledgeable solicitor can help you create a tailored will that aligns with your individual needs and goals. We also offer comprehensive tax planning services to minimise your liabilities and ensure your financial security.
4. Lasting Powers of Attorney & Court of Protection
For situations where individuals require additional support, we can assist in establishing lasting powers of attorney and navigating the complexities of the Court of Protection system.
The Selby & Co Difference
At Selby & Co, we believe in building strong relationships with our clients. We take the time to understand your unique needs and concerns, and we provide clear and concise communication throughout every step of the process. Our team is dedicated to offering a bespoke, caring, and personal service designed to make the whole experience as smooth and trouble-free as possible.
Customer Experience
Some customers have reported disappointments with the response to their queries, leading to a sense of belittlement and upset. On the other hand, many have praised the personal service, experienced solicitors, and helpful support teams, stating that Ian Selby and his team have exceeded their expectations.
Communication Issues
Subpar communication has been a major issue for some customers, with reports of poor response times and out-of-touch reality. In contrast, others have commended the team for keeping them informed and updated on progress.
Service Quality
The quality of service has varied, with some customers experiencing smooth, hassle-free transactions, while others have faced difficulties. Notably, some have praised the competitive pricing and extra efforts made to ensure a smooth house sale and purchase.
Recommendations
Despite some negative experiences, several customers have wholeheartedly recommended the company, citing excellent service, expert advice, and friendly support teams. Conversely, a few have been left disappointed, opting to take their business elsewhere.
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