Drive Away Happy, Every Time
Who We Are
Kirkcaldy, Cupar, Dalkeith, and Harrisons Ford Centres are part of a family of dealerships covering the Kirkcaldy, Cupar, Dalkeith, and Edinburgh areas, dedicated to providing exceptional customer service and offering the widest possible range of Ford vehicles and services.
Our experienced and friendly staff are committed to ensuring you have a positive and memorable experience at any of our four locations. We believe in building lasting relationships with our customers and providing them with the highest level of care and expertise.
Our Services
We offer a comprehensive range of services to meet all your motoring needs, including:
New & Used Cars
- Wide selection of new Ford vehicles across all models
- Extensive range of pre-owned vehicles, meticulously prepared and offered at competitive prices
- Dedicated finance and insurance packages
Aftersales & Servicing
- Routine servicing and MOT preparation
- Comprehensive repairs and diagnostics
- Bodyshop facilities and paintwork
- Genuine Ford parts and accessories
Finance & Motability
- Competitive personal and business finance options
- Straightforward Motability schemes for eligible customers
- Flexible and affordable leasing options
Commercial Vehicles
- Wide variety of Ford commercial vehicles for sale and lease
- Bespoke fleet management solutions
- Dedicated support and servicing for your business
Our Values
Our core values guide everything we do:
- Customer Focus: We are dedicated to providing exceptional customer service and exceeding expectations.
- Integrity: We conduct our business with honesty, transparency, and fairness.
- Excellence: We strive to deliver the highest quality products and services.
- Passion: We are committed to representing the Ford brand and fostering a positive and engaging customer experience.
- Community: We are active members of the local community and support various initiatives.
Join Us!
Our team of experts is always growing! We are always looking for passionate and talented individuals to join us and contribute to our success. Please visit our Careers page for current opportunities.
Excellent Customer Service
The reviews highlight the outstanding customer service provided by Cupar Ford Centre. Friendly and Helpful Staff are mentioned numerous times, with many reviewers praising the dealership's willingness to go the extra mile to ensure customer satisfaction. David Cook, in particular, is praised for his excellent service, knowledge, and patience.
Variety of Cars Available
The dealership's wide range of cars, including Ford EcoSports, Focus, and other models, is also commended. Many reviewers mention the easy process of finding their ideal car, with helpful sales staff always available to provide guidance and recommendations.
Responsive and Reliable Service Team
Several reviewers praise the dealership's service team, particularly Andy, who is described as reliable, knowledgeable, and honest. The team's ability to fix issues promptly and efficiently is also highlighted.
Mixed Experience with Service Department
However, one reviewer, David Byrne, expresses frustration with the service department, citing a week-long delay in responding to his query and poor communication.
Summary
No major issues with the dealership's overall service or staff performance have been reported, apart from the isolated incident with the service department.
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