Business Details
37 Years
experience
Expert Rug Cleaning Services in Camberley
Oriental Rug Spa has been a trusted name in rug care since 1989, operating as a division of New Look Carpet Care Ltd. Our team combines decades of expertise with Master Rug Cleaner certification and Woolsafe approval to deliver exceptional results. Based in Camberley, Surrey, we specialise in restoring oriental, Persian, and contemporary rugs using environmentally safe solutions tailored to each piece's unique needs. Our process begins with meticulous examination, followed by dry soil removal, dye stability testing, and customised cleaning techniques. We prioritise fibre protection and moth treatment to preserve your rug's longevity while maintaining its artistic integrity. With over 30 years of industry experience, we provide transparent pricing, timely service, and expert handling of wool, silk, viscose, and cotton rugs.Our facility accommodates Persian, Turkish, Caucasian, Chinese, Indian, Tibetan, Tribal, and Kilim rugs, ensuring every construction type receives specialist care. Customer satisfaction remains paramount, evidenced by our 5.0 Google rating from 296 reviews praising our professionalism, communication, and transformative results. We offer local collection within 20 miles of Camberley and national courier services, with insurance coverage during transit. Our commitment to quality extends to educational resources on rug maintenance, including proper vacuuming techniques and spill management to protect your investment between professional cleanings.
Services
Rug Cleaning
Moth Treatment
Fibre Protection
Rug Repair
Pet Stain Removal
Details
- Year established: 1989
Highlights and features
- 30+ years of specialist rug care experience since 1989
- Tailored cleaning methods for wool, silk, viscose, and cotton rugs
- Environmentally safe, residue-free cleaning solutions
- Comprehensive moth treatment and fibre protection services
- 5.0 Google rating from 296 verified customer reviews
Associations and certifications
- Master Rug Cleaner
- Woolsafe
What people say
Excellent service
Professional and great value
Friendly and professional
Rug looks fantastic
Best service we've had
Services
Rug Cleaning
Our specialist rug cleaning process combines dry soil removal, dye stability testing, and tailored washing techniques. We use environmentally safe solutions that protect delicate fibres while eliminating deep-seated dirt and stains. Each rug receives individual attention to maintain its structural integrity and vibrant colours, with options for both full washing and dry cleaning methods depending on material requirements.
Moth Treatment
We offer comprehensive moth prevention and treatment services using specialist treatments that target all life stages of carpet moths. Our two-stage process includes pre-treatment to eliminate existing infestations and protective post-treatment to prevent future damage, ensuring long-term preservation of wool and natural fibre rugs.
Fibre Protection
Our fibre protection treatment creates an invisible barrier that repels liquids and prevents soil penetration. This advanced formula extends the time between professional cleanings by making routine maintenance more effective while preserving the rug's texture and appearance through multiple cleaning cycles.
Pet Stain Removal
Specialist enzymatic treatments break down pet urine crystals and neutralise alkaline residues that cause colour bleeding. The multi-stage process includes pre-treatment, deep flushing, and sanitisation to eliminate odours and restore fibres without compromising dye stability in wool and natural fibre rugs.
Rug Repair
Our skilled technicians perform specialist repairs for fringes, foundation damage, and pile restoration. Using traditional techniques matched to each rug's origin and construction, we preserve structural integrity while maintaining aesthetic continuity through careful yarn matching and weaving expertise.
Questions
Why shouldn't rugs be cleaned in-situ?
In-situ cleaning risks irreversible damage through inadequate dust removal, improper dye testing, and potential colour bleeding. Our controlled facility ensures thorough cleaning without foundation damage.
What moth treatment services do you offer?
We provide specialist pre- and post-treatment services to eliminate existing infestations and prevent future moth damage using non-invasive, fibre-safe methods.
How often should rugs be professionally cleaned?
We recommend professional cleaning every 1-2 years to maintain appearance and longevity, depending on foot traffic and environmental factors.
Do you handle large or antique rugs?
Yes, we specialise in cleaning and restoring antique, large-format, and valuable rugs including Persian, Turkish, and Tribal weaves using appropriate techniques.
Can pet stains be fully removed?
Our deep-cleaning process effectively removes pet stains and odours through targeted chemistry that neutralises urine salts without damaging rug fibres.
What areas do you serve?
We offer local collection within 20 miles of Camberley and nationwide courier service for rug cleaning across the UK.
