The Range The Quality The Service
A Family-Run Business Delivering Excellence in Auto Parts & Services Since 1965
Ek Motor Factors Ltd. boasts a rich history and unparalleled expertise in supplying quality automotive parts and services throughout North Lancashire and the South Lakes. Founded in 1965 by Eric Kitchen, the company has grown to become a leading distributor and retailer of replacement parts for cars and vans.
A Diverse Range of Products & Services
We offer a diverse range of products and services for both retail and trade customers, including:
- Car & Van Parts: Extensive selection of parts covering European, American, Japanese and Korean vehicles.
- Motor Oils & Consumables: Leading brands of motor oils, filters, belts, and other consumables.
- Diagnostic & Garage Equipment: Professional-grade diagnostic tools and equipment for workshops and mechanics.
- Tools & Accessories: Comprehensive range of tools and accessories for all your automotive needs.
Unparalleled Customer Service & Delivery
Our dedicated team in each branch provides exceptional customer service and expert advice. With a vast delivery fleet covering multiple locations, we offer an unparalleled delivery service throughout the North Lancashire & South Cumbria area.
A Commitment to Quality & Value
At EK Motor Factors, we prioritize quality and customer satisfaction. We only stock parts from reputable OE manufacturers and adhere to rigorous quality standards. We are committed to offering competitive prices and exceptional value to our customers.
Why Choose EK Motor Factors Ltd.?
- Over 55 years of experience and expertise.
- Unparalleled product range and delivery service.
- Expert customer service and technical support.
- Commitment to quality and value.
- Family-run business with a personal touch.
Service Quality
The majority of customers have reported excellent service quality, praising the staff for their helpfulness, politeness, and quick assistance. They appreciate the attention to detail and the initiative shown by the staff to find the required parts.
Product Quality
The quality of products is highly appreciated by customers, who find them to be of good standard and value for money.
Customer Satisfaction
Most customers have expressed satisfaction with their experience at EK Motor Factors, recommending the service to others and intending to return for future needs.
Issues
A few customers have reported issues with customer service, including a lack of interest from staff and a poor attitude towards customers. One customer also mentioned an issue with their computer system causing delays.
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