At Animal Ark Veterinary Centre, we are passionate about providing unparalleled quality veterinary care for pets and their families. As one of the largest providers of high-quality veterinary services in Ilford, Essex, and North East London, we are dedicated to maintaining the professional skills of our teams at a high level.
Our History
The story of Animal Ark Vets began in 2002, when Animal Ark Veterinary Centre opened in Goodmayes, Ilford, North East London. Since then, we have become known for our quality veterinary care, and our community has continuously grown as people whom we have had the pleasure to serve invite other animal lovers to join in.
Our Mission and Values
Our mission is to passionately provide unparalleled quality veterinary care for pets and their families. Our values include respect, integrity, compassionate care, and excellence. We recognize that pets are 'family members', 'beings in their own right', 'little furry people'. With this in mind, we attract like-minded professionals to join our team.
Our Services
We offer a wide range of services, including vaccinations, flea and worm treatment, microchipping, neutering, dental care, hydrotherapy, and more. Our team of experienced veterinarians, nurses, and specialists are dedicated to providing the highest quality care to your pets in a warm and nurturing environment.
Our Team
Our team is comprised of experienced veterinarians, nurses, and specialists who are committed to providing the highest quality care to your pets. We have a multicultural team from all over the world, and they are happy to speak to you in your native language. We are client-focused, progressive, and professional.
Our Facilities
Our state-of-the-art facilities are designed to provide a comfortable and stress-free environment for your pets. We have a Cat Friendly Clinic and are accredited under the Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme.
Our Commitment
We are committed to providing the highest quality care to your pets. We participate in ongoing training to ensure that we can provide the most up-to-date evidence-based medicine. We also work with world-renowned diplomate specialists to bring referral-level care right to you.
Positive Experiences
Many reviewers have had excellent experiences at Animal Ark Veterinary Clinic. They praise the friendly and caring staff, including the veterinarians and receptionists. The clinic's ability to handle anxious pets, provide clear explanations of treatment options, and offer compassionate care when saying goodbye to beloved animals are all highlighted as strengths.
Consistency of Service
One reviewer, Armeet Ghataora, notes that the clinic has consistently provided exceptional service throughout the years, from caring for a hamster to an anxious cat. Beverley Knight also mentions that the clinic has been a great place to care for her pets over the years, trusting their advice and being confident in their ability to diagnose and explain conditions.
Attention to Detail
Paul Leach's review stands out for its attention to detail, highlighting the kindness of the staff, the comfort of the veterinarian, and even the discomfort caused by the bright sunlight in the reception area. Other reviewers also mention the extra mile that the clinic goes to, such as Rachel's efforts to help and the provision of a little jumper for a cat.
Unprofessional Behavior
However, not all reviews are positive. Kat Cheshire had a particularly bad experience, citing a significant change in the clinic's behavior since COVID-19. They describe being lectured about their pets' origin and being charged exorbitantly for services. They also received inadequate care for their carrier and did not receive the expected sympathy card.
Disappointing Experience
Several reviews express disappointment with the clinic's high prices, with some reviewers feeling taken advantage of. Sarason Customer Service and Liudmyla Petrovskene both felt that the cost of their cat's checkup and medication was unexpectedly high. Aisha Anwar was upset by the rude behavior of a veterinarian who refused to see her cat due to being 7 minutes late.
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