Business Details
50+ Years
experience
Your Trusted Letting Agents in Doncaster
Established in 1973, Highfield Property stands as one of Doncaster's leading independent letting agencies. With over four decades of experience in the lettings industry, we specialise in residential property consultancy, offering a comprehensive range of services including full property management, rent collection, and empty property care. Our team of ARLA Propertymark-qualified professionals maintains strong relationships with local solicitors, estate agents, and financial advisors, ensuring we deliver tailored solutions for landlords and tenants. As members of The Property Ombudsman (TPO) redress scheme and holders of Client Money Protection through Propertymark, we uphold the highest standards of service and financial security.Our extensive network of local contractors covers all property maintenance needs, from plumbing to decoration, while our flexible appointment system and competitive rates reflect our commitment to accessibility. Backed by ARLA Propertymark's stringent industry standards, we combine in-depth market knowledge with a personal approach to make property transactions stress-free for all parties involved.
Services
Property Letting
Rent Collection
Tenant Management
Property Maintenance
Empty Property Care
Details
- Year established: 1973
Highlights and features
- We offer 40+ years of dedicated lettings experience since 1973
- Our ARLA Propertymark accreditation ensures industry-leading compliance standards
- Competitive management fees with transparent pricing structures
- Extensive local contractor network for rapid property maintenance
- Client Money Protection guarantees secure financial handling
Associations and certifications
- The Property Ombudsman
- Propertymark Client Money Protection Scheme
- ARLA Propertymark
What people say
Exceptional communication
Punctual, professional
Brilliant, knowledgeable
Great service
Professional service
Services
Property Letting
We specialise in residential property letting, connecting landlords with suitable tenants across Doncaster. Our services include property marketing, tenant referencing, and lease agreement preparation. With local market expertise since 1973, we ensure compliant, efficient lettings that protect both parties' interests.
Rent Collection
Our rent collection service provides landlords with reliable income management. We handle payment tracking, late payment procedures at 3% above Bank of England rate, and dispute resolution. Transparent reporting ensures landlords maintain full visibility of their property's financial performance.
Tenant Management
We manage tenant relationships throughout the lease term, handling maintenance requests, contract variations, and compliance checks. Our team processes tenant applications, guarantor arrangements, and right-to-rent verifications while maintaining strict adherence to housing regulations.
Property Maintenance
Our maintenance network covers plumbing, electrical work, decoration, and emergency repairs. We coordinate Gas Safe registered professionals and local contractors to ensure properties meet safety standards. Services include check-in/check-out inspections and inventory management for property condition records.
Empty Property Care
We protect unoccupied properties through regular inspections and maintenance. Our service includes security checks, utility management, and emergency response to prevent damage. This service minimises risks for landlords between tenancies while maintaining property value.
Questions
What fees apply to tenants?
Tenants pay holding deposits (1 week's rent), security deposits (5-6 weeks' rent), and administrative charges for contract variations or early termination as specified in our fee schedule.
How does the property management service work?
Our full management service includes tenant acquisition, rent collection, maintenance coordination, and compliance management. We handle day-to-day property operations while providing regular landlord updates.
Are there any hidden costs?
All fees are transparently disclosed upfront. Additional charges may apply for lost keys, property inspections, or legal procedures as detailed in our fee information documents.
What accreditations do you hold?
We are members of The Property Ombudsman (TPO) redress scheme and maintain Client Money Protection through Propertymark. Our ARLA Propertymark membership ensures compliance with industry best practices.
How quickly do you resolve maintenance issues?
Our local contractor network enables rapid response to maintenance requests. Emergency repairs are prioritised with guaranteed same-day attention for critical issues affecting property safety or habitability.
Can I view properties outside office hours?
While standard office hours are Monday-Friday 9-5 and Saturday 9-12:30, we offer flexible appointment scheduling to accommodate tenant availability beyond these times.
