Superior Quality, A+ Customer Service, Nationwide Delivery
At Phoenix Steels, we take pride in being a family-run business with over 40 years of experience in supplying high-quality metal roofing, cladding, and cold-rolled metal products at the most competitive manufacturers' prices. We are dedicated to providing exceptional customer service and ensuring that our products meet the highest expectations. Our commitment to quality is reflected in our minimum 25-year life guarantee on most of our products.
Our Products and Services
We offer an extensive range of metal roofing sheets, including Box Profile, Corrugated, and Tile Form Sheeting, available in various gauges and coatings such as PVC (Plastisol), Polyester, and Galvanized. Our products are designed to meet the specific needs of our customers, and we manufacture all materials to order, with sheets being made from 1m up to 10m if needed. Our product range also includes GRP Roofing Lights, Anti-Condensation Membranes, Internal Lining Systems, Over Roofing & Cladding, and Z Purlins & C Sections.
Our Commitment to Quality
At Phoenix Steels, we constantly invest in new machinery and equipment to ensure that our products are manufactured to the highest standards. We take pride in our ability to offer a quick turnaround on all products, with transport available throughout the UK, to ensure that our customers receive their orders on time and to their exact specifications. Our commitment to quality is reflected in our 4.5-star rating based on 80 reviews, and we strive to maintain this high level of satisfaction among our customers.
Why Choose Phoenix Steels
Our customers choose us because of our exceptional customer service, high-quality products, and competitive prices. We are a family-run business with a personal touch, and our customers appreciate the friendly and helpful nature of our staff. We take pride in going the extra mile for our customers, offering guidance and support throughout the entire process, from selecting the right product to ensuring a successful installation.
Overall Experience
The majority of customers have had a positive experience with Phoenix Steels, with many reviewers praising the company's friendly and helpful staff, particularly Jamie and the guy in the flashing shed.
Staff and Customer Service
The staff at Phoenix Steels have been commended for their excellent customer service, with many reviewers noting their helpfulness and willingness to go the extra mile to assist with orders and queries.
Product Quality and Range
Many customers have been impressed with the quality of the products offered by Phoenix Steels, including roofing sheets, flashing, and cladding. The company's range of products has also been praised for catering to non-standard requirements.
Delivery and Logistics
While some customers have experienced issues with delivery, including missing items and lack of communication, others have reported prompt and efficient delivery of their orders.
Negative Experiences
Some customers have reported negative experiences with Phoenix Steels, including poor communication, missing items, and poor product quality. Some reviewers have also expressed frustration with the company's response to their complaints.
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