ONLY THE VERY BEST WILL DO!
A Legacy of Expertise in Tiles, Stones, and Radiators
Ceramica ETC emerged in 1989 as a small shop in Belfast, Northern Ireland. Over the years, we have transformed into a leading supplier of premium tiles, stones, and cast iron radiators, serving both residential and commercial clients.
Driven by a Vision
Our founders established Ceramica ETC with a vision to provide exceptional products and services, drawing on their deep-rooted knowledge of the ceramic and porcelain industry. We strive to empower our customers to create their dream spaces by offering a curated selection of top-quality products, personalized advice, and unparalleled customer care.
Expert Guidance & Comprehensive Services
The Ceramica ETC team comprises experienced professionals who are passionate about helping clients achieve their unique design visions. Our staff is highly trained and well-versed in all aspects of tiling, from color selection and design trends to grout, adhesive, and sealer recommendations.
A Diverse Range of Products
We proudly offer a vast array of tiles, with options to suit every taste and project. From exquisite Italian porcelain and Spanish stone to stunning glass mosaics and traditional English ceramic tiles, our selection is unmatched. Additionally, we supply an exquisite range of cast iron radiators, bringing warmth and character to any space.
A Commitment to Quality & Customer Satisfaction
At Ceramica ETC, we believe in providing only the very best products and services. We source our materials from reputable manufacturers worldwide, ensuring exceptional quality and durability. Our commitment is reflected in our comprehensive warranties and unwavering attention to detail.
Discover the Ceramica ETC Difference
Whether you're planning a home renovation, designing a luxury hotel, or simply refreshing your bathroom, Ceramica ETC is your trusted partner. With unparalleled expertise, an unmatched product range, and unwavering customer service, we are confident we can help you achieve your vision and create a space that truly reflects your individuality.
Overall Experience
Ceramica has received overwhelmingly positive reviews from customers, with many praising the wide selection of tiles available, the expertise and friendliness of the staff, and the excellent customer service.
Positive Aspects
The staff at Ceramica have been consistently praised for their helpfulness, patience, and knowledge. Customers have appreciated the vast array of tiles on offer, including unique and quirky options. Many have also commended the ease of parking directly outside the shop.
Negative Aspect
However, one customer had a disappointing experience with customer service. Dee reported that Angela was stressful and unhelpful, refusing to take back a full box of tiles despite providing measurements for the kitchen. The customer was eventually given a refund after multiple phone calls.
Summary
The majority of customers have had a positive experience at Ceramica, praising the staff and selection of tiles. However, attention should be paid to addressing negative customer service experiences, such as Dee's.
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