The winning team making a difference
At Speedwell Roofing & Construction Ltd, we pride ourselves on being a family-run business with over 35 years of experience in the roofing and cladding industry. Our wide range of product knowledge enables us to understand our customers' needs and provide genuine advice, ensuring we find the best solution for each individual project. We take the time to listen to our clients' requirements and offer a personalised service that meets their specific needs.
Our team of experts has a reputation for delivering projects safely, within budget, and to a high quality. We are proud of the service we provide and the repeat business we obtain from many of our clients. Whether you're looking for a roofing company to work on a small refurbishment project or a large-scale new build development, we have the expertise and resources to help.
Our Services
We offer a comprehensive range of roofing and cladding services, including new build and refurbishment projects, locally and nationwide. Our services include the installation of composite panels, built-up systems, single skin cladding, standing seam roofing, and wall cladding. We understand the importance of finding the right solution for each project, which is why we take the time to advise our clients on the best option for their specific needs.
Our team of experts has the knowledge and experience to work with a wide range of roofing types, including composite panels, built-up systems, single skin cladding, standing seam roofing, and wall cladding. We are committed to providing a high-quality service that meets our clients' expectations, and we pride ourselves on our attention to detail and commitment to excellence.
Our Expertise
At Speedwell Roofing & Construction Ltd, we believe in going the extra mile to ensure our clients are completely satisfied with our service. We understand the importance of minimising disruption and avoiding downtime, which is why we work closely with our clients to find a solution that meets their specific needs. Our team of experts has the knowledge and experience to work on a wide range of projects, from small refurbishment projects to large-scale new build developments.
We are proud of our reputation for delivering projects safely, within budget, and to a high quality. We believe in building long-term relationships with our clients, which is why we offer a personalised service that meets their specific needs. Whether you're looking for a roofing company to work on a small project or a large-scale development, we have the expertise and resources to help.
Customer Feedback Analysis
Customer feedback from four clients of a steel cladding company has been gathered, providing insights into their satisfaction levels and experiences with the service provided. The analysis will focus on both positive and negative feedback, aiming to identify key areas for improvement and strengths in the company's operations.
Negative Feedback
Spamming Issues
A common theme among negative reviews is the issue of spamming. Several customers, including Russell Hogg, Leslie Jefferies, and Stella Marklew, have reported receiving unsolicited emails and experiencing difficulties with the unsubscribe function. This suggests that the marketing strategy employed by the company may be causing frustration and negative perceptions among potential clients.
Unethical Practices
Leslie Jefferies and Stella Marklew have also expressed concerns regarding the company's ethics, suggesting that if they are willing to engage in spamming, they may be unethical in other aspects of their business operations. This perception could potentially harm the company's reputation and deter future clients.
Positive Feedback
Professionalism and Quality of Work
Paul Mcrae has provided a positive review, highlighting the company's professionalism and the quality of work they have delivered on two occasions. He has praised their ability to keep the site tidy, finish the job swiftly, and offer a good price. This feedback indicates that the company has the potential to deliver excellent service and satisfy clients.
Summary of Positive and Negative Feedback
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