Reliable Catering Solutions for Your Business
At Caterfix UK, we pride ourselves on being the leading providers of catering equipment and maintenance services in Southampton, Hampshire, and surrounding areas. With over 20 years of experience in the trade, our team of highly skilled catering equipment engineers has earned a reputation for delivering unparalleled expertise and exceptional customer service.
Our Services
Our comprehensive range of services includes catering equipment repairs, maintenance, and installation for commercial and domestic kitchens, as well as bathrooms. Our team of experts is dedicated to providing rapid response emergency repairs 24/7, ensuring that your business is up and running with minimal downtime. We also supply and install brand new kitchens and bathrooms, both commercially and domestically, guaranteeing exceptional quality and craftsmanship.
Our commercial kitchen installation services begin with a thorough survey, followed by a meticulous planning and design process tailored to your specific requirements and preferences. Our proficient team of catering engineers will then install your commercial kitchen with the highest standards of craftsmanship and professionalism. We also guarantee your kitchen's first year, providing you with complete peace of mind.
In addition to our installation services, we offer expert commercial kitchen repair and maintenance services, covering all types of repair, from commercial refrigeration to ice makers. Our team of expert catering equipment engineers is dedicated to ensuring that your catering equipment runs smoothly and is in full compliance with current health and safety standards.
Why Choose Us
At Caterfix UK, we pride ourselves on being a one-stop shop for all your catering equipment needs. Our extensive range of catering equipment allows us to provide a comprehensive solution for any catering supplies you require. We also offer wall cladding, flooring, extraction, ventilation, and splashback, ensuring that your commercial kitchen is fully equipped and compliant with health and safety standards. All brand new catering equipment comes with a 5-year guarantee, whilst used catering equipment comes with a 3-month guarantee, ensuring product quality and longevity.
Our Expertise
Our team of highly skilled catering equipment engineers has extensive experience in repairing any type of commercial kitchen catering equipment. We stock an extensive selection of replacement parts, meaning we can fix 90% of all catering equipment problems on the very first visit. Based in Southampton (Hampshire), our engineers cover most of the South of England and also provide a reliable 24-hour emergency catering equipment repair service.
Overall Experience
The reviews provide a mixed opinion about the company's service, with some customers experiencing poor service while others have had an excellent experience.
Customer Service
The company's customer service has been a major letdown for some customers, with instances of broken promises and unprofessional behavior. One customer, Mado, had a particularly bad experience where John failed to phone or turn up for a site visit, leaving them hanging.
Positive Experiences
On the other hand, many customers have praised the company's friendly and efficient service. Geoff Niblett and Steve Mills were both impressed with the quick turnaround and reasonable prices. Oxana Dodon and Chris Tahmasaby were also delighted with their experiences, citing wonderful service and great prices.
Work Quality
The work quality provided by the company has also received high praise. Steve Mills was particularly impressed with the workmanship, and many customers have recommended the company for their kitchen installations.
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