Taking care of your drainage, one tank at a time
At Easy Clean Services & ECS Pumps, we're a family-run business dedicated to effortlessly managing all your wet waste management needs across Hampshire and Surrey. We understand the stress associated with drainage issues, which is why we offer a comprehensive range of services designed to keep your systems running smoothly and efficiently.
Our Expertise
Our team of qualified engineers are fully equipped to address a myriad of drainage challenges. We offer:
Domestic Services
- Cesspit, Septic tank and treatment plant emptying
- Blocked drains
- Drain repairs
- Pump service and supply
- House buyer surveys
- CCTV surveys
- 2020 septic tank regulation compliance
- Drain re-lining
- Manhole cover replacement
Commercial Services
- Cesspit, septic tank and treatment plant emptying
- Grease Trap Emptying
- Gully and interceptor clearance
- Hazardous waste services
- CCTV Surveys
- Pump service, supply and repair
- Drain re-lining and drain repairs
A Commitment to Excellence
Our dedication to excellent customer service is reflected in:
- Punctuality and reliability: We adhere to precise arrival windows and communicate effectively to ensure transparency.
- Professionalism: Our engineers are courteous, respectful, and committed to minimizing disruption.
- Comprehensive solutions: We analyze each situation meticulously to provide tailored solutions.
- Clear communication: We explain the problem and its resolution in understandable terms.
The ECS Team - Your Reliable Partners
At the heart of our success lies our dedicated team of professionals. Led by husband and wife Mark and Julie, alongside their children Kelly and Ross, we are a family united by a shared vision of providing exceptional customer service and top-notch workmanship. We are proud of our experienced and skilled staff who go above and beyond to ensure your complete satisfaction.
Quality Assured
Our team holds various certifications and qualifications, including ADR (Hazardous Waste), British Water Jetting Accredited, and Gas Safe Registration. We are also fully insured and hold the necessary British Water Accreditation required by the Environment Agency for the servicing of Sewage Treatment Plants.
General Impression
The reviews are overwhelmingly positive, with all reviewers giving 5-star ratings.
Staff and Communication
The office staff are described as polite, helpful, efficient, and friendly, with good communication skills. The field operatives are commended for their politeness, cheerfulness, and competency.
Service Quality
The services provided by Easy Clean Services, including septic tank emptying, filtration unit servicing, and remedial works, are praised for their efficiency, professionalism, and reliability. The engineers are described as courteous, helpful, and informative, with a positive attitude towards finding solutions to problems.
Prices and Value
The prices are considered competitive, and the services provided are seen as good value for money.
Unique Strengths
Some reviewers highlighted the company's ability to tackle complex issues, such as an intractable problem with a sewage system, and providing specialist equipment to access hard-to-reach areas. Others praised the thoroughness of the cleaning process, the provision of opportunities to take photos of the cleaned tank, and the clear and itemized quotes for further remedial work.

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