At Handyfox, we pride ourselves on being the go-to handyman service in London, providing top-notch solutions for all your home repair and maintenance needs. Our team of skilled handymen, carpenters, electricians, plumbers, and painters are dedicated to delivering high-quality services that exceed our customers' expectations. With years of experience in the industry, we have honed our skills to provide a wide range of services, from odd jobs and handyman tasks to complex installations and repairs.
Our Services
We understand that every home is unique, and that's why we offer a comprehensive range of services tailored to meet your specific needs. Our handyman service is designed to provide you with a one-stop solution for all your home repair and maintenance requirements. From plumbing and electrical work to painting and carpentry, we have got you covered. Our team of experts will work closely with you to understand your needs and provide customized solutions that fit your budget and schedule.
Whether you need help with emergency house repairs, routine maintenance, or home improvement projects, our team is always ready to lend a hand. We take pride in our work and strive to provide top-quality service every time, which has earned us a reputation as one of the most trusted handyman services in London.
Our Mission
Our mission is to provide exceptional handyman services that exceed our customers' expectations. We aim to build long-term relationships with our clients by delivering high-quality work, being reliable, and providing excellent customer service. We believe that every home deserves the best, and that's why we are committed to providing top-notch solutions that meet your needs and fit your budget.
Our Values
At Handyfox, we value:
- Quality: We are committed to delivering high-quality work that meets our customers' expectations.
- Reliability: We strive to be reliable and punctual, ensuring that our customers can trust us to get the job done on time.
- Customer Service: We believe that excellent customer service is the key to building long-term relationships with our clients.
- Honesty: We are honest and transparent in our dealings, ensuring that our customers trust us to provide the best solutions for their needs.
Poor Experience
There are several reviews from customers who had a negative experience with Handyfox. These customers mentioned that the company did not honour their quoted prices, and instead charged them more for the work done. Some customers were also unhappy with the lack of warranty for the work completed, and felt that they were being asked to pay for the company to potentially admit that they made a mistake.
Appalling Customer Service
Some customers encountered poor customer service from Handyfox, including being abruptly hung up on, or being told that the company did not provide business rates. In one case, a customer was threatened with legal action for not paying a bill.
Rude and Aggressive
One customer had a particularly bad experience with the company, describing the person they dealt with as "rude, aggressive and completely unprofessional". This customer also mentioned that the company tried to change the price of the job when they arrived at the property, which led to the job being cancelled.
Unprofessional
Another customer mentioned that the company did not provide any suggestions or alternatives when asked for a quote, and simply hung up the phone. This lack of professionalism and customer service was evident in many of the negative reviews.
Be the first to review Handyfox.
Write a Review
