Your refreshment experts, nationwide
Who we are
Westways Vending is a family-owned regional business with over 20 years of experience delivering vending machines and fully managed vending services throughout the South East. Founded on the values of customer care and attention to detail, we are committed to providing a service that is unparalleled in our industry. We exclusively supply the most modern, eco-friendly equipment on the market.
Our services
We offer a comprehensive range of services to meet the diverse needs of our clients, including:
Machine options
- Coffee machines for delicious and refreshing coffee experiences
- Cold drinks machines to provide a range of chilled drinks
- Snack machines to keep everyone happy with a variety of snacks and confectionary
- Water coolers for fresh, chilled water
Solutions for every business
- Small Business: Ideal for small teams with up to 10 employees, offering a selection of coffee shop-style drinks and water.
- Medium Business: Designed for busy workforces with 10-50 employees, featuring a wider variety of snacks, coffee and chilled drinks.
- Large Business: Serves large corporations with 50+ employees, offering comprehensive refreshment solutions and comprehensive management options.
Additional services
- Fully Managed Vending: Take the hassle out of vending with our managed service, including refills, maintenance, and customer support.
- Cashless & Subsidised Solutions: We can tailor our services to your budget and preferences, offering cashless and subsidised options.
- Allergen Management: We understand the importance of allergen management and can provide suitable machines and solutions.
Our commitment
At Westways Vending, we are dedicated to providing:
- Nationwide Coverage: We operate throughout Sussex, Kent, Surrey, and beyond, ensuring easy access to our services.
- Quality Assured: We prioritize the highest quality equipment and consistently maintain our machines for reliable performance.
- Reliability Guaranteed: We understand the importance of reliable refreshment solutions and are committed to delivering consistent service.
- A+ Customer Service: Our friendly and knowledgeable team is dedicated to providing exceptional customer service every time.
Overall Experience
Westways Vending has received an overwhelmingly positive response from its clients, with all but one reviewer awarding the company a perfect 5-star rating. The reviews praise the company's helpful and professional staff, including account managers like Matt and Natalie, and service engineers who provide efficient and reliable support.
Service and Support
Several reviewers have emphasized the excellent service and support they have received from Westways. The company's staff are described as helpful, friendly, and knowledgeable, going above and beyond to ensure that clients are satisfied. Whether it's arranging new equipment, providing maintenance and repairs, or simply offering advice, Westways' team is committed to providing a high level of service.
Quality of Equipment
The quality of Westways' equipment and products is also highly praised. Many reviewers have expressed satisfaction with the coffee machines and snack vending machines they have installed, and have appreciated the variety of options available.
Negative Feedback
However, one reviewer did express dissatisfaction with Westways' pricing and maintenance agreements. Kevin Barnett noted a 36% increase in costs, which he felt was disproportionate.
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