Business Details
22 Years
experience
Professional Window & Gutter Cleaning Services
Established in 2004, Outlook Window Cleaning is a family-run business serving Cheltenham and surrounding areas. We specialise in traditional window and gutter cleaning methods, prioritising quality and reliability without using water-fed pole systems. Our team brings decades of combined experience in domestic and commercial cleaning, with a focus on sustainable practices using recycled rainwater. Accredited by Which? Trusted Traders, The Guild of Master Craftsmen, and Buy With Confidence, we maintain rigorous standards of professionalism and customer service.We offer tailored solutions from one-off cleans to regular maintenance, covering windows, gutters, soffits, fascias, and minor repairs. Our commitment to transparency includes clear quoting, detailed advice, and guarantees of satisfaction. With over 300 five-star reviews, we pride ourselves on being a trusted local partner for property maintenance.
Services
Window Cleaning
Gutter Cleaning
Gutter Balloon Fitting
Minor Gutter Repairs
Conservatory Cleaning
Details
- Year established: 2004
Highlights and features
- We use traditional ladder-based methods for superior cleaning results
- Accredited by Which? Trusted Traders and The Guild of Master Craftsmen
- Over 300 five-star reviews from satisfied customers
- Sustainable practices using recycled rainwater
- Flexible scheduling for one-off or regular maintenance
Associations and certifications
- Which? Trusted Trader
- Guild of Master Craftsmen
- Buy With Confidence
What people say
Excellent job
Very professional
Prompt and efficient
Highly recommended
Spotless results
Services
Window Cleaning
Interior and exterior window cleaning including frames, sills, doors, and conservatories. Our traditional ladder-based approach ensures thorough cleaning even in hard-to-reach areas. Customers appreciate our attention to detail and ability to handle period properties with specialist care.
Gutter Cleaning
Complete gutter system maintenance including clearing debris, cleaning downpipes, and drain pots. We use manual methods preferred by customers for superior results compared to water-fed systems. Regular maintenance prevents water damage to properties.
Gutter Balloon Fitting
Installation of gutter balloons to prevent blockages while maintaining proper water flow. This proactive solution reduces future maintenance needs and protects properties from water damage risks.
Minor Gutter Repairs
On-site repairs for leaking joints, loose fittings, and damaged gutter sections. Our team addresses issues during cleaning visits, ensuring complete solutions without requiring additional call-outs.
Conservatory Valleys Cleaning
Specialist cleaning of conservatory roofs and valleys using safe, effective traditional methods. Customers praise our ability to restore appearance while maintaining structural integrity.
People
Mark Hadley
Owner
With over 20 years' experience, Mark founded Outlook Window Cleaning in 2004. He personally oversees operations and maintains direct customer relationships, combining technical expertise with business leadership.
Johnny Hadley
Senior Technician
Joining the business in 2017, Johnny brings modern efficiency to traditional methods. He manages complex jobs and customer communications while maintaining hands-on service delivery.
Questions
Do you use water-fed pole systems?
No, we exclusively use traditional ladder-based methods which we believe deliver superior results, particularly for period properties and complex installations.
Are your services insured?
Yes, we carry full public liability insurance and are accredited by Which? Trusted Traders, The Guild of Master Craftsmen, and Buy With Confidence schemes.
How often should gutters be cleaned?
We recommend annual cleaning, though frequency depends on property surroundings. Regular maintenance prevents costly water damage to buildings.
Do you offer commercial services?
While primarily domestic, we welcome commercial contracts and have experience with listed buildings, hotels, and multi-storey properties.
Can you handle difficult access areas?
Yes, our traditional methods allow access to challenging locations where water-fed systems may be impractical, including period properties and conservatories.
Do you provide written quotes?
Yes, we offer detailed written quotes before work commences with no obligation, ensuring complete price transparency for all services.
