Business Details
14 Years
experience
Expert Hearing Aids in Bournemouth
Key to Hearing is a dedicated home visit hearing care service established in 2012 by award-winning Registered Hearing Aid Dispenser Keeley Salmon. With over 19 years of experience in the audiology sector, we specialise in providing private hearing aid solutions and comprehensive aftercare across Bournemouth, Christchurch, Poole, and the wider Dorset and Hampshire areas. Our mission focuses on delivering independent, unbiased advice on advanced hearing devices while prioritising personalised care tailored to individual needs. We operate with transparency, offering clear communication from initial consultation through to precise fitting using Real Ear Measurement technology.Our services include comprehensive home hearing evaluations, competitive pricing on hearing aids starting from 2,199, and a 60-day money-back guarantee. Keeley and her husband Will oversee every aspect of our operations, ensuring clients receive expert care in the comfort of their own homes. We maintain professional registrations with the Health and Care Professions Council (HCPC) and the British Society of Hearing Aid Audiologists (BSHAA), demonstrating our commitment to industry standards. Our five-star Google-rated service has helped hundreds of clients reconnect with loved ones through improved hearing solutions.
Services
Hearing Tests
Hearing Aids
Real Ear Measurement
Hearing Aid Servicing
Counselling and Aftercare
Details
- Year established: 2012
Highlights and features
- 19 years of audiology expertise from award-winning dispenser Keeley Salmon
- Home visit service covering Bournemouth, Poole, and Christchurch
- 60-day money-back satisfaction guarantee on all hearing solutions
- Real Ear Measurement technology for precise device calibration
- Competitive pricing with transparent 85 initial consultation fee
Associations and certifications
- Health and Care Professions Council (HCPC)
- British Society of Hearing Aid Audiologists (BSHAA)
What people say
Improved quality of life
Professional and friendly service
Excellent aftercare
Precise fitting process
Transformative hearing improvement
Services
Hearing Tests
Our comprehensive home hearing evaluations use advanced diagnostic equipment to assess hearing levels in your familiar environment. Keeley Salmon conducts detailed case histories, ear health checks, and audiometric testing using noise-isolating headphones. Appointments last 1.5-2.5 hours with clear explanations of audiogram results and tailored recommendations. We identify hearing loss grades and discuss potential solutions while maintaining strict hygiene standards with single-use ear tips.
Hearing Aids
We offer premium hearing aids from leading manufacturers including Starkey, Phonak, and Oticon. Our selection includes discreet in-the-ear models, behind-the-ear designs, and rechargeable options. Each solution undergoes precise programming using Real Ear Measurement technology to match individual hearing profiles. Packages start from 2,199 for pairs, with five-year warranties available. We specialise in CROS systems for single-sided deafness and provide demonstrations of suitable options during consultations.
Real Ear Measurement
Our REM process ensures optimal hearing aid performance through objective calibration. Using probe microphone measurements, we verify sound levels within your ear canal against prescribed targets. This critical step guarantees accurate amplification, reduces distortion, and enhances speech clarity in noisy environments. The procedure involves placing a small probe microphone in the ear during fitting to make real-time adjustments, ensuring maximum comfort and hearing protection during extended use.
Hearing Aid Servicing
Our ongoing maintenance service includes thorough cleaning, component checks, and performance optimisation for existing hearing aids. We offer semi-annual home visits for reprogramming, fine-tuning, and ear health assessments. The service covers retubing, battery replacements, and troubleshooting technical issues. We support devices from all major manufacturers and provide emergency repairs for malfunctioning equipment, ensuring continued optimal performance of your hearing investment.
Counselling and Aftercare
Our comprehensive aftercare programme includes follow-up appointments to monitor hearing changes and device effectiveness. We provide guidance on adapting to new sounds, environmental listening strategies, and communication techniques. The two-year home visit package includes regular retesting and adjustments. We offer ongoing support for new users through our 60-day satisfaction guarantee and maintain availability for urgent concerns between scheduled visits.
People
Keeley Salmon
Registered Hearing Aid Dispenser
Award-winning audiologist with 19 years' experience in public and private audiology sectors. Qualified in 2005, she established Key to Hearing in 2012 after winning 'Store of the Year' at a national hearing company. Specialises in home visit care and Real Ear Measurement technology.
Will Salmon
Business Operations Director
Engineering graduate with 10 years' financial sector experience. Oversees day-to-day operations while supporting Keeley's clinical work. Combines analytical skills with customer service focus to maintain business standards.
Questions
Do you provide home visit hearing services in Bournemouth?
Yes, we offer comprehensive home visit services across Bournemouth, Poole, Christchurch, Wareham, and New Milton.
What hearing aid brands do you offer?
We provide devices from leading manufacturers including Starkey, Phonak, Oticon, Unitron, and Bernafon.
Can I try hearing aids before purchasing?
Yes, we demonstrate suitable options during consultations with no obligation to proceed.
Do you offer hearing tests for existing aid users?
Yes, we service and recalibrate existing hearing aids from all major manufacturers.
What warranty options are available?
All devices include minimum two-year manufacturer warranties with extended options available.
Is there a satisfaction guarantee?
Yes, we offer a 60-day money-back guarantee on all hearing aid purchases.
