Business Details
Emergency
services
Your Trusted Veterinary Care Partner in Plymouth
At Elm Veterinary Group, we pride ourselves on delivering exceptional veterinary care with a personal touch. Our team of fully qualified veterinarians and trained nurses utilise the latest equipment and medicaments to ensure your pets receive the highest standard of treatment. We prioritise open communication, always listening to your concerns and explaining treatment options clearly while discussing costs upfront. Our commitment to excellence extends to our facilities, which feature separate cat and dog kennels and dedicated parking for your convenience. As part of the IVC Evidensia Group, we actively pursue sustainability through our Positive Pawprint initiative, focusing on environmental care, patient welfare, and community support.With three accessible locations in Plymouth, we offer emergency services, routine check-ups, and specialised clinics, including our Pain and Mobility Clinic led by veterinary osteoarthritis expert Jane Madge. Our Pet Health Club provides comprehensive wellness plans, and we partner with Klarna to offer flexible payment options. Every aspect of our practice reflects our dedication to compassionate, client-centred care that prioritises your pet's wellbeing.
Services
Pet vaccinations
Wellness screening
Repeat prescriptions
Pain and mobility clinic
Pet nutrition advice
Emergency services
Insurance services
Nurse clinics
Travel certificates
Pet Health Club
Highlights and features
- Fully qualified vets and trained nurses using modern equipment
- Transparent cost discussions before treatment
- Dedicated Pain and Mobility Clinic with specialist expertise
- Sustainability initiatives through Positive Pawprint partnership
- Separate cat and dog kennels for stress-free stays
What people say
Professional expertise
Caring staff
Thorough explanations
Clean facilities
Effective treatments
Services
Pet vaccinations
We provide comprehensive vaccination programs for dogs, cats, and rabbits, including core vaccines against life-threatening diseases. Our protocols follow manufacturer guidelines while considering individual lifestyle factors. Puppies and kittens receive tailored schedules, with reminders set for booster shots. Vaccinations form essential protection against contagious illnesses, with additional travel-specific options available for pets requiring international movement.
Wellness screening
Our mature pet wellness screens include blood and urine tests, joint assessments, and dental examinations to detect hidden health issues. Early diagnosis of conditions like kidney disease and arthritis enables timely intervention. The 30-minute appointments with registered nurses include parasite protection reviews and nutrition advice, with results communicated within 10 days. Pet Health Club members receive discounted rates for these preventative care services.
Pain and mobility clinic
Specialist veterinary osteoarthritis management is available through our Wednesday clinic at Plymstock. Led by Jane Madge, a member of the Veterinary Osteoarthritis Alliance, we offer acupuncture and tailored treatment plans. The hour-long consultations include comprehensive joint assessments and pain management strategies, combining medication with lifestyle modifications to improve quality of life for arthritic pets.
Pet nutrition advice
Our nutrition consultations address dietary requirements for pets with medical conditions like kidney disease and food allergies. We recommend scientifically formulated veterinary diets and provide elimination diet trial protocols. The service includes weight management programs for pets with mobility issues, with specific diet recommendations based on individual health assessments and laboratory test results.
Emergency services
Emergency veterinary treatment is available through our Milehouse branch during standard hours, with out-of-hours coverage provided by Plymouth Veterinary Group. Our emergency service handles critical conditions requiring immediate intervention, with clear cost communication before treatment commencement. Emergency appointments follow standard consultation procedures during operating hours.
People
Corinna
Head Veterinary Nurse
Corinna leads our nursing team with extensive experience in veterinary care, ensuring high standards of patient treatment and client communication across all our Plymouth practices.
Craig Hainen
Clinical Director
Craig, a Royal College of Veterinary Surgeons member, oversees clinical operations with specialist interest in small animal surgery, maintaining our practice's commitment to advanced veterinary medicine.
Anita
Practice Manager
Anita manages daily operations across our three locations, ensuring efficient service delivery while maintaining the practice's focus on compassionate, client-centred veterinary care.
Questions
What emergency services do you offer?
We provide emergency veterinary care during operating hours at Milehouse. Out-of-hours emergencies are handled by Plymouth Veterinary Group, with direct transfer arrangements in place.
How often should pets receive vaccinations?
Annual boosters are required for core vaccines, with puppy/kitten courses needing two doses spaced three weeks apart. Travel vaccinations may require different schedules.
What's included in your wellness screening?
The comprehensive check includes blood/urine tests, joint assessment, dental examination, parasite review, and nutrition advice, taking approximately 30 minutes to complete.
Do you offer payment plans?
Yes, we partner with Klarna to provide flexible payment options for veterinary bills, allowing clients to spread payments over time.
What specialist services are available?
Our Pain and Mobility Clinic specialises in osteoarthritis management, while our nutrition service provides tailored dietary plans for pets with medical conditions.
