Transforming Spaces, Enhancing Lives
Welcome to Charles Wilson Carpets and Flooring, a family-owned business dedicated to providing top-quality carpet and flooring solutions to our esteemed customers. With nearly 50 years of expertise and knowledge in the industry, we have built a reputation for offering truly independent, unbiased, and honest advice to our clients. Our team is committed to delivering exceptional customer service, and we're proud to have won the Hertfordshire Federation of Small Businesses Awards for Best Customer Service and Best North Herts Business in 2013.
Our History
Established in 1972, Charles Wilson Carpets and Flooring has been serving the local community with pride. Our business is still owned and run by the Wilson family, and we're committed to maintaining traditional values while offering modern, affordable flooring choices. Our customers are at the heart of everything we do, and we strive to provide personalized service that exceeds their expectations.
Our Services
At Charles Wilson Carpets and Flooring, we offer a comprehensive range of services designed to cater to all your carpet and flooring needs. Our extensive range of quality carpets and carpet tiles is unmatched, and we also offer a wide selection of laminate flooring, vinyl flooring, and tiles. Our team of experts will guide you through the process of selecting the perfect flooring solution for your home or office, taking into account your style, budget, and specific requirements.
Why Choose Us?
So, why choose Charles Wilson Carpets and Flooring? The answer is simple: our commitment to excellence, our passion for quality, and our dedication to customer satisfaction. As an independent, family-owned business, we're not tied to any particular manufacturer, which means we can offer unbiased advice and the best possible prices. Our own team of fitters, with over 60 years of combined experience, will handle every aspect of the installation process, ensuring that your flooring is installed to perfection.
Our Promise
At Charles Wilson Carpets and Flooring, we promise to deliver exceptional customer service, unmatched expertise, and top-quality flooring solutions. We're committed to building long-term relationships with our clients, and we're confident that our passion for flooring, combined with our expertise, will exceed your expectations.
Exceptional Service and Quality Products
The majority of reviewers have had an extremely positive experience with Charles Wilson Carpets. Many have praised the company's exceptional service, quality products, and value for money. Several reviewers have mentioned the helpfulness of the sales team, particularly Adam, and the fitters who did an immaculate job.
Professional and Friendly Service
Reviewers have highlighted the professional and friendly service provided by the company. The fitters were described as polite, friendly, and efficient, and the sales team was knowledgeable and helpful. The company's ability to provide a personalized service, including home visits to view samples, has been appreciated by many.
High-Quality Products
The quality of the carpets and flooring products has been praised by many reviewers. The carpets were described as "immaculate" and "looked amazing", and the laminate flooring was said to have "totally transformed" the room.
One Negative Experience
One reviewer, Eve Williams, had a negative experience with the company. She was unhappy with the installation of her laminate flooring and carpet, citing issues with beading and fitting. She also mentioned that the company took her money for the carpet before it was laid and failed to provide a pack of laminate that she had paid for.
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