Business Details
22 Years
experience
Emergency
services
Expert Plumbing and Heating Solutions in Bishop's Stortford
Smiths Plumbing and Heating has been delivering expert plumbing and heating solutions to domestic and commercial clients since 2004. With over 60 years of combined engineering experience, our Gas Safe and OFTEC-registered professionals prioritise personalised service, reliability, and adherence to industry standards. We work closely with leading suppliers to ensure high-quality installations and maintenance, offering free quotations and tailored advice directly from owner Justin Smith.All work is backed by warranty, and our proactive approach includes annual service reminders to maintain system safety and efficiency. Located in Bishop's Stortford, we serve the town and surrounding areas with a commitment to resolving issues promptly and maintaining exceptional cleanliness standards.
Services
Plumbing
Natural Gas Boiler Services
Oil Boiler Services
LPG Boiler Services
Power Flushing
Unvented Hot Water Systems
Gas Safety Certificates
Legionella Risk Assessment
Electrical Services
Bathroom Installation
Details
- Year established: 2004
Highlights and features
- 60+ years combined engineering experience
- Gas Safe (163180) and OFTEC (C12685) registered professionals
- Proactive annual service reminders for system safety
- Immediate response to emergency plumbing issues
- Warranty-backed workmanship and installations
Associations and certifications
- Gas Safe Register
- OFTEC
What people say
Professional and polite
Pleasure to have in the house
Excellent service
First class job
Speedy response
Services
Plumbing
We deliver comprehensive plumbing solutions for residential and commercial properties, ranging from minor repairs like dripping taps to complete system installations. Our Gas Safe and OFTEC-registered engineers ensure all work meets industry standards. With over 60 years of combined experience, we prioritise minimal disruption and exceptional cleanliness during installations and maintenance.
Natural Gas Boiler Services
Annual servicing of natural gas boilers includes component cleaning, flue emission analysis, and safety checks. Our Gas Safe-registered team offers installations, repairs, and smart control integration. Customers receive automated service reminders via email or text to maintain system efficiency and safety compliance.
Oil Boiler Services
Comprehensive oil boiler maintenance involves component cleaning, nozzle replacement, and tank inspections. We provide full installation services for domestic and commercial properties. Our OFTEC-certified engineers offer expert advice on system optimisation and maintenance schedules to ensure reliable winter heating performance.
LPG Boiler Services
We specialise in LPG boiler installation, servicing, and repairs for residential and commercial clients. Our Gas Safe-registered engineers conduct cylinder inspections and component cleaning during annual services. This ensures safe operation of heating systems in properties without access to mains gas supplies.
Power Flushing
Our power flushing removes debris from heating systems, restoring efficiency and preventing boiler damage. Certified engineers use Kamco-approved methods, with a 2-year guarantee on completed work. We recommend installing magnetic filters to maintain system cleanliness and reduce future maintenance requirements.
People
Justin Smith
Owner
As founder with extensive industry experience, Justin oversees all operations and provides direct client consultations. He ensures service quality and maintains partnerships with leading suppliers while prioritising customer satisfaction through transparent communication.
Helen
Office Manager
Helen manages client inquiries and coordinates service appointments, leveraging years of customer service expertise to ensure smooth scheduling and timely service delivery for residential and commercial clients.
Fiona
Office Support
Fiona assists with administrative tasks and client communication, ensuring efficient workflow between engineers and customers while maintaining the company's high service standards.
Andy
Lead Engineer
Certified Gas Safe engineer with proven expertise in boiler repairs and installations, consistently praised by customers for prompt response times and exceptional attention to detail during complex plumbing projects.
Martin
Plumbing Engineer
Experienced plumber known for resolving leak issues efficiently, maintaining exceptional cleanliness standards, and providing courteous service that earns repeated customer commendations for professionalism.
Questions
Do you offer both residential and commercial plumbing services?
Yes, we provide comprehensive plumbing solutions for both domestic and commercial properties, including installations, repairs, and emergency maintenance.
Are your engineers certified by industry regulators?
Our engineers appear on both the Gas Safe Register (163180) and OFTEC register (C12685), ensuring compliance with all safety and technical standards.
How quickly can you respond to plumbing emergencies?
We prioritise urgent cases and responded to critical leaks within 30 minutes of notification during recent service calls.
Do you provide annual boiler service reminders?
Yes, we automatically contact clients one month before their boiler service due date via phone, email, or text message.
What areas do you cover for property maintenance?
While based in Bishop's Stortford, we operate throughout the surrounding areas, providing heating and plumbing services to Hertfordshire and nearby counties.
Do you offer guarantees on completed work?
All boiler services and installations come with warranty protection, while our power flushing carries a specific 2-year guarantee.
