Experience the power of exceptional customer service, stress-free.
At LiveLink, we understand the importance of exceptional customer service and the impact it has on your business. As a premium virtual assistant agency, we pride ourselves on providing top-notch support to clinics, osteopaths, physiotherapists, speech therapists, chiropractors, and podiatry practices. Our team of highly skilled and experienced virtual assistants is dedicated to helping your business grow and thrive.
Our Story
Our journey began with a simple yet profound goal: to provide exceptional virtual assistant services that exceed our clients' expectations. With over 20 years of experience in the healthcare and hospitality industries, we have honed our skills and expertise to cater to the unique needs of our clients. Our team has taken over 600,000 calls, saved over 100,000 hours, and generated over 5 million in sales for our clients. We are proud of our achievements and continue to strive for excellence in everything we do.
Our Services
We offer a bespoke virtual assistant service tailored to meet the specific needs of your business. Our highly experienced virtual assistants will handle all aspects of customer service, booking appointments, marketing, administration, and finance, allowing you to focus on what matters most - growing your business. With our expertise, you can rest assured that your clients will receive the highest level of care and attention, every time.
Why Choose LiveLink
So, why choose LiveLink? The answer is simple: we are not just a virtual assistant agency; we are a team of professionals dedicated to helping your business succeed. We don't believe in a one-size-fits-all approach. Instead, we take the time to understand your business, your goals, and your unique challenges. We then tailor our services to meet your specific needs, ensuring that you receive the best possible support to help your business thrive.
Overwhelmingly Positive Reviews
The reviewers have praised LiveLink for their exceptional customer service, professionalism, and warm and friendly approach. Many have mentioned that the team goes above and beyond to support them, answering calls in a professional manner and providing a personal touch.
User Experience
The reviewers have highlighted the seamless transition to using LiveLink, praising their ability to answer calls in a natural and unscripted way, making their clients feel as if they are speaking to their own reception team. The team has also been commended for their effective communication and ability to manage calls efficiently, allowing the reviewers to focus on their core business.
Key Strengths
The reviewers have highlighted several key strengths of LiveLink, including their:
- Professional and friendly staff
- Effective communication and call management
- Ability to handle clients in a personalized and caring manner
- Flexibility and willingness to work closely with clients
- Availability and responsiveness to clients' needs
Recommendations
Many of the reviewers have recommended LiveLink to others, stating that they have saved them time, reduced stress, and improved their ability to focus on their core business. They have also praised the team's ability to handle clients in a professional and caring manner, making them a valuable asset to their business.
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