Stone Valley is one of the UK's leading importers and direct distributors of the finest quality ethically sourced natural stone products. Our company takes great pride in providing top-quality 1st grade stone materials at prices that are highly competitive in the UK market. We hold all our stock at our distribution centre in Stoke-on-Trent, enabling us to make fast and timely deliveries throughout the UK with our own vehicles. We do not use pallet delivery networks due to the numerous horror stories of broken materials and kerbside drops. Instead, our vehicles are equipped with hiab cranes, and you can request a forklift if it helps.
Stone Valley supplies many builders merchants and garden centres at the best prices, and we offer daily discounts open to both trade and public customers. We welcome visitors to our display areas, which will provide you with some truly inspiring ideas to help you create a stunning project.
Our Products
At Stone Valley, all our products are ethically sourced from around the world. We offer a wide variety of stone materials, including paving, hand-cut paving, flooring, stone setts, circle kits, decorative aggregates, Resipoint Sealants, and more. Our selection of products is designed to meet the needs of various projects, from small gardens to large commercial developments.
Our product range includes:
- Paving: We offer a vast selection of paving materials, including Indian Paving Stone, outdoor porcelain paving, and more. Our paving materials are available in various sizes, colours, and textures, making it easy to find the perfect match for your project.
- Hand-Cut Paving: Our hand-cut paving materials are perfect for creating unique and intricate designs. We offer a range of hand-cut paving options, including flags, setts, and copings, all available in various colours and textures.
- Flooring: We offer a wide selection of flooring materials, including natural stone tiles, slabs, and flagstones. Our flooring materials are ideal for both indoor and outdoor use and are available in various sizes, colours, and textures.
- Stone Setts and Circle Kits: Our stone setts and circle kits are perfect for creating elegant and sophisticated driveways, paths, and patios. Our range of setts and kits includes various sizes, shapes, and colours, making it easy to find the perfect match for your project.
- Decorative Aggregates: Our decorative aggregates are ideal for creating striking and eye-catching designs. We offer a range of aggregates, including gravel, chippings, and pebbles, all available in various sizes, colours, and textures.
- Resipoint Sealants: Our Resipoint Sealants are perfect for protecting and preserving your natural stone materials. We offer a range of sealants, including jointing compounds, primers, and cleaners, all designed to keep your stone materials looking their best.
Our Services
At Stone Valley, we offer a wide range of services designed to meet the needs of our customers. Our services include:
- Telephone Orders and Collections: We are open for telephone orders and collections, making it easy to order and collect your stone materials.
- Delivery Services: We offer free delivery in Staffordshire, Cheshire, and Derbyshire on orders over one pallet, with crane offload.
- Ethical Sourcing: We source all our products ethically, ensuring that they are produced in a sustainable and responsible manner.
- Competitive Pricing: We offer highly competitive pricing on all our stone materials, making it easy to find the perfect match for your project at an affordable price.
- Customer Service: We offer exceptional customer service, with knowledgeable and friendly staff available to answer any questions you may have.
Overall Experience
There are mixed opinions about Stone Valley, with some customers having a great experience and others facing disappointment and poor service.
Staff and Service
The staff at Stone Valley have been praised for being helpful, knowledgeable, and polite, with many customers appreciating their assistance in selecting products and arranging deliveries. However, some customers have reported being ignored, with staff seemingly uninterested in helping them.
Product Range and Quality
Stone Valley offers a great selection of products, including stone, sand, hardcore, and other materials for patios and driveways. The quality of the products has been praised by many customers.
Delivery and Logistics
The delivery driver has been commended for being patient and helpful, ensuring that products are delivered to the correct location. However, some customers have reported issues with delivery, including delayed or cancelled orders.
Negatives
Some customers have reported poor service, including being ignored, receiving abrupt responses to queries, and having orders cancelled or delayed. There have also been complaints about the store being disorganized and the staff having a poor attitude.
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