Bath Electrical Services is a well-established local business, providing a comprehensive range of electrical appliance repair services in Bath and the surrounding areas. With over a decade of experience in the industry, we have built a reputation for excellence, delivering high-quality repairs and exceptional customer service. Our team of skilled engineers is fully equipped to handle a wide variety of household appliance repairs, from washing machines and cookers to smaller appliances like toasters and hair straighteners.
Our Services
At Bath Electrical Services, we specialise in washing machine and cooker repairs. We understand how important these appliances are to your daily routine, and we strive to provide prompt, efficient repairs to get your appliances up and running as quickly as possible. Our experienced engineers carry a wide range of spare parts on their vans, allowing them to repair most problems on their first visit.
But our services don't stop at just washing machines and cookers. We also offer repair services for a wide range of other household appliances, including fridges, freezers, microwaves, tumble dryers, dishwashers, and vacuum cleaners. If you know the spare part you need, we can send it to you, or we can send one of our engineers to repair your appliance on site.
For smaller appliances like toasters, lamps, kettles, and hair straighteners, we offer a shop-based repair service. All repairs are subject to the availability of the correct spare part for your appliance.
At Bath Electrical Services, we pride ourselves on our quality workmanship. We only use high-quality replacement parts for all of our repairs, ensuring that your appliances are repaired to the highest standards. We also offer a free collection and delivery service for larger appliances, as well as free repair estimates over the phone.
Our Commitment to Customer Service
At Bath Electrical Services, we are committed to providing exceptional customer service. We understand that when your appliances break down, it can be a stressful and inconvenient time, and we strive to make the repair process as smooth and hassle-free as possible.
We offer a same-day repair service, and our engineers are available six days a week to accommodate your schedule. We also offer an emergency call-out service for those unexpected breakdowns.
Our team of skilled engineers is fully trained and experienced, and we are committed to providing reliable, long-lasting repairs. We believe in building relationships with our customers, and we strive to provide a repair service that you can rely on.
Our Appliance Servicing
At Bath Electrical Services, we believe that preventative maintenance is key to avoiding future breakdowns. That's why we offer a range of appliance servicing options to help maintain your appliances and keep them in good working order.
Our washing machine servicing options include descaling, drum cleaning, and seal replacement. These services can help prolong the lifespan of your washing machine and prevent future breakdowns.
We also offer servicing options for other household appliances, including dishwashers, cookers, fridge-freezers, and tumble dryers. Our servicing options are tailored to your specific appliance and can help identify potential issues before they become major problems.
Our Product Advice
At Bath Electrical Services, we don't just repair appliances; we also provide free impartial advice on which appliances are best for you. If you're interested in buying a new washing machine, dishwasher, cooker, fridge/freezer, or tumble dryer, please don't hesitate to call us for advice.
We have a limited supply of reconditioned machines available for home or commercial use, so please call to check availability.
Our Brands
At Bath Electrical Services, we service a wide range of well-known brand named appliances, including Hotpoint, Hoover, Service, Electrolux, Bosch, AEG, Zanussi, Smeg, Samsung, Candy, LG, Neff, Ocean, Dyson, Diplomat, Brandt, Beko, Dedietrich, Indesi, Creda, Ariston, Whirlpool, Tricity, Bendix, Miele, and Siemens.
Conclusion
At Bath Electrical Services, we are committed to providing high-quality repairs and exceptional customer service. Our experienced engineers are fully equipped to handle a wide variety of appliance repairs, and we only use high-quality replacement parts to ensure that your appliances are repaired to the highest standards.
We believe in building relationships with our customers, and we strive to provide a repair service that you can rely on. Whether you need a washing machine repair or a repair for another household appliance, please don't hesitate to call us. We're here to help.
Service and Quality
The reviews are mixed, with some customers expressing satisfaction with the service and repairs, while others have had negative experiences. Some customers have reported swift responses to their queries, with engineers arriving quickly to diagnose and fix problems. However, others have experienced long delays, no shows, and poor communication.
Cost and Value
Several customers have complained about the cost of repairs, saying that the prices are too high. One customer reported having to pay upfront for parts, which they could have bought themselves at a lower cost. Another customer was charged over 50 for a part that they could have bought online for 14.50.
Attitude and Communication
Some customers have praised the engineers for being polite and professional, while others have reported poor communication and a lack of interest in resolving issues. One customer had to phone multiple times to get a response, and another customer felt that the engineer made a problem worse without explanation or apology.
Suggestions and Recommendations
Some customers have recommended using the company again, while others have warned others to avoid them. One customer appreciated the engineer's work but felt that the company's prices and practices were unacceptable. Another customer threatened to take their complaints to Trading Standards.
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