A Legacy of Eyecare in Mossley Hill
Bennett & Batty Opticians has proudly served the Liverpool community for over 35 years, offering comprehensive eye care services and personalized attention to each customer. Established by Neil Hilton, the practice has grown into a trusted hub for all things vision, guided by a team of experienced and passionate professionals.
Expert Eye Care Solutions
At Bennett & Batty Opticians, we understand the importance of comprehensive eye care. Our experienced team of optometry professionals conduct thorough eye examinations using state-of-the-art technology, tailoring the process to your individual needs and concerns. We offer a full range of services including:
Eye Examinations
- Comprehensive assessments of your visual health
- Detailed analysis of your eye health through advanced OCT and Optomap scans
- Personalized recommendations for glasses, contact lenses, or other vision solutions
Vision Correction
- Wide variety of designer frames and quality lenses to suit all tastes and budgets
- Specialist expertise in contact lens fitting and care
- Comprehensive eye health education and guidance
Specialized Services
- Sports eyewear tailored to your specific activity
- Hearing care consultations and assessments
- Premium brand sunglasses for stylish protection
A Commitment to Quality and Service
Our practice goes beyond simply providing excellent eye care. We pride ourselves on:
- Personalised attention: Our friendly staff take the time to understand your unique needs and preferences.
- Quality craftsmanship: We pay meticulous attention to detail in every aspect of your eye care journey.
- Accessibility: We offer convenient scheduling and flexible payment options.
Get Personalized Eyecare Today
At Bennett & Batty Opticians, we are committed to providing you with the highest quality vision care and personalized attention. To book your eye examination or explore our comprehensive range of services, contact us today.
Summary of Reviews
About the Opticians
Bennett and Batty is an optician that offers friendly, attentive, and professional services. The staff is known for being helpful and knowledgeable, providing excellent advice on eye care and frame choices. The opticians use up-to-date technology for comprehensive eye tests and are willing to take the time to explain everything to their customers.
Staff Performance
The staff at Bennett and Batty is highly praised for their friendly and helpful nature. Staff members such as Isha, Amelia, Diane, Joan, Nicky, Lucy, Leah, and Neil are mentioned by name for their excellent service. They are attentive, patient, and provide thorough explanations of eye test results and contact lens trials.
Customer Experience
The overall customer experience at Bennett and Batty is positive, with customers feeling valued and supported. The staff helps customers feel comfortable during their appointments, and the atmosphere in the shop is relaxed yet professional. The staff is not pushy and allows customers to take their time when choosing frames from their extensive range.
Pricing and Services
While Bennett and Batty offers excellent service, some customers find the prices to be significantly higher than competitors. They no longer accept EyeCare Vouchers issued by employers, and extra scanning of the eye is included as standard at a price. However, customers appreciate the thoroughness of the eye tests and the time the staff takes to explain everything.
Negatives
A few customers have had negative experiences, such as incompetent staff, incorrect prescriptions, and an arrogant owner refusing a full refund. However, these experiences are the exception rather than the rule.
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