Swift, Efficient, and Reasonably-Priced Taxi Services in London
High Barnet Minicabs is a renowned transportation company that has been serving the people of London for the past thirty years. Our company is dedicated to providing swift, efficient, and reasonably-priced taxi services to and from airports, train stations, schools, and other destinations in London. Our team of experienced drivers, professional customer care, and cutting-edge technology ensure that our customers receive an exceptional travel experience.
Our Services
At High Barnet Minicabs, we offer a wide range of services to cater to the diverse needs of our customers. Our airport transfer services are designed to provide quick and affordable transportation to and from Heathrow, Luton, Stansted, Gatwick, and London City airports. We also provide train station transfers to all major railway stations in London, including Waterloo, Paddington, King's Cross, Charing Cross, and London Bridge.
In addition to airport and train station transfers, we offer school runs, wedding hires, corporate rentals, touring and sightseeing services, and full-day hires. Our fleet of cars includes MPVs, Estate Cars, Saloon Cars, and Executive Cars, ensuring that we have the right vehicle to suit your specific needs.
Our Commitment
At High Barnet Minicabs, we prioritize customer satisfaction and security above profits. We strive to provide the most efficient and economical transportation services in London, ensuring that our customers receive the best value for their money. Our customer care team is available 24/7 to assist with any queries or concerns, and our local minicab office is situated near you to provide prompt response to your transportation needs.
Our Vision
Our vision is to become the most trusted and preferred transportation company in London, known for our reliability, efficiency, and customer-centric approach. We aim to continue to invest in the latest technology and maintain a modern fleet of vehicles to ensure that our customers receive the best possible service.
Disappointing Experience
The reviews highlight a series of disappointing incidents that left customers frustrated and disappointed. Professionalism is a major concern, with the driver calling in 25 minutes late and then putting off arrival again. Punctuality is also an issue, with the driver failing to arrive on time and leaving customers waiting. The Quality of service is also brought into question, with poor communication and a lack of effort to rectify the situation.
Poor Communication
Both reviews highlight poor communication as a major issue. The driver failed to inform the customer of a delay, instead choosing to call at the last minute. Similarly, the company either failed to take the customer's contact number or ignored it, leaving the guest stranded at the airport.
Avoidable Incidents
The reviews suggest that these incidents were avoidable, with poor planning and execution leading to customer dissatisfaction. The company's failure to prioritize customer needs and provide a reliable service has resulted in a loss of trust and credibility.
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