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Hometech Domestic Appliances, a business steeped in over 30 years of experience in the domestic appliance trade, is your go-to solution for all your appliance needs. Based in Bideford, we take pride in providing a professional, top-notch repair service for domestic appliances to the whole of West and North Devon. Our service areas include, but are not limited to, Barnstaple, Bideford, Braunton, Ilfracombe, and South Molton.
Our reputation is built on a friendly and courteous service, which has made us a preferred contractor for numerous property management companies such as Webbers Property Management, John Smale Property Management, Wrights Property Management, Darvil Property Management, Ocean Cottages, Marsdens, Choice Cottages, Seven Skies, Stags Property, Slees Home Hardware, Inside Out Propety Management, Holiday Home Hunter, Croyde Bay Holidays, Unison Holidays and Fremington Homes.
Services Offered
At Hometech Domestic Appliances, we offer a comprehensive range of services, ensuring that we can cater to all your appliance needs. Our services include:
Appliance Repairs
We specialise in repairing, maintaining, and supplying spare parts for all types of domestic appliances. Our expertise covers washing machines, ovens, hobs, extractors, tumble dryers, dishwashers, fridges, freezers, and vacuum cleaners. Our team is fully trained and equipped to handle repairs of all complexities.
Appliance Servicing
We provide a complete domestic appliance service, which includes commercial contracts and electrical safety testing. We aim to resolve your appliance issues within 24 hours, with a 90% call completion rate, thanks to our vast comprehensive stock of spares. Our services are competitively priced, making us a cost-effective solution for all your appliance needs.
Appliance Sales
We offer new and refurbished appliances for sale, often at better prices than most retailers. We can also locate parts for virtually any model, regardless of age. Our staff has excellent knowledge when it comes to identifying and recommending spares. If you're unsure about what you need, just ask!
Built-In Appliances
We specialise in built-in appliances, offering a full service whether the appliance was purchased through us or from another retailer. Our expertise covers all aspects of built-in appliances, ensuring that we can cater to all your needs.
Spare Parts
We stock a wide range of parts for all types of machines and can source parts for you at no additional cost. Our staff has excellent knowledge when it comes to identifying and recommending spares. We carry a wide range of spares in-store, from belts to hoses and filters, and also stock electrical accessories such as light-bulbs, batteries, and fuses.
Our Core Values
At Hometech Domestic Appliances, we prioritise customer service above all else. We strive to maintain our excellent status amongst our clientele, ensuring that our customers are satisfied before, during, and after our work is complete. Our repairs, items, and parts are covered with a 12-month warranty, and we are fully insured. All our staff are fully trained by leading manufacturers.
Reliable and Efficient Service
The customers have praised the service for being reliable, efficient, and honest. For instance, one customer mentioned that the company identified the problem with their washing machine and explained the course of action to take with the supplier before investing in expensive repairs, showcasing their integrity and understanding of local reputation. Another customer highlighted that they received an actual answer that potentially saved them hundreds and definitely saved the stress, even though it would have lost the business money.
Prompt Response and Communication
Many customers have appreciated the prompt response and communication provided by the service. For example, a customer mentioned that their oven stopped working at their holiday home in the evening, and they received a quick response and had the oven back in operation by the next day. Another customer mentioned that they called for a quote and received an actual answer that saved them money.
Professionalism and Value for Money
The customers have also praised the professionalism and value for money provided by the service. A customer mentioned that the dishwasher was very promptly repaired, and they received fab communication and very good value service. Another customer highlighted that they received first-class service at a very reasonable cost, and their tumble dryer was fixed within a day.
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