At The Lady Gardener, we're celebrating 16 years of providing exceptional gardening and floristry services to our valued clients in Otterbourne, near Winchester, Hampshire. Our team of multi-disciplined horticultural workers, led by Ruth Jenkins, strives to deliver outstanding results that exceed our clients' expectations. We take pride in our attention to detail, creative ability, and passion for gardening, nature, and the outdoors, which is reflected in our beautiful and original bespoke floral arrangements and garden designs.
Our Services
We offer a comprehensive range of services, including floristry, gardening and horticultural tuition, garden design and project planning, full garden maintenance, planting, fencing, patio cleaning, landscaping projects, and garden clearance. Our floristry services include bespoke arrangements for special occasions, weddings, and corporate events. We also provide grave tending services and seasonal Christmas decorations and gifts.
Our Expertise
Our team is dedicated to understanding your gardening needs and applying our horticultural expertise to create and maintain the perfect garden for you. We work closely with our clients to establish a program of work that meets their specific requirements, whether it's a garden makeover, regular maintenance, or a one-time project. Our goal is to provide personalized service, exceptional quality, and attention to detail that sets us apart from others in the industry.
Our Testimonials
Don't just take our word for it! Our clients have shared their experiences and testimonials with us, praising our professionalism, expertise, and workmanship. We're proud to have built a reputation for delivering outstanding results and exceeding our clients' expectations.
Services Provided
The Lady Gardener has provided gardening services to customers, specifically basket and window box maintenance, as well as custom floral arrangements. Their team, led by Ruth, has received praise for their attention to detail and ability to exceed customer expectations.
Customer Satisfaction
The reviews show a mixed response from customers. Donna Burtenshaw, a satisfied customer, rated their experience five stars, praising Ruth's professionalism, quality of work, and value for services provided. In contrast, Lesley Block was extremely dissatisfied, stating that they had not received a response to their messages left on the Lady Gardener's answerphone or website contact.
What Went Wrong
According to Lesley Block, the poor service was attributed to the assumption that their job was not large enough to warrant a response from The Lady Gardener.
What Went Right
Donna Burtenshaw and Timothy Allen both praised the Lady Gardener's services, with Timothy Allen specifically highlighting the creative and bespoke floral arrangement his wife received for their wedding.
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