Trusted Online Supplier for Trade & DIY - Easy 30 Day Returns Policy
Our company has been a trusted supplier of high-quality drainage, roofing, and construction materials for over 30 years. Based in the heart of the UK, we pride ourselves on providing excellent customer service, competitive prices, and a comprehensive selection of trusted brands.
Our Expertise
Our team of experienced professionals has extensive knowledge in sourcing and supplying a diverse range of building materials. We cater to both trade professionals and DIY enthusiasts, offering a wealth of expertise and guidance on choosing the right products for your project.
Product Range
We offer a vast selection of well-known and reliable brands across numerous product categories including:
- Drainage: Manhole covers and frames, channel drainage systems, linear drainage, below ground drainage & pipe fittings, and more.
- Roofing: Roof membrane and felt, lead flashing, dry ridge and dry verge, various flashing systems, and roofing tools.
- Gardening & Landscape: Natural stone paving, garden furniture, drainage aggregates, and ground reinforcement.
Quality & Trust
We prioritize product quality and only source materials from reputable manufacturers. We operate with strict quality control measures in place to ensure the integrity and functionality of every item we supply.
Furthermore, we adhere to industry regulations and standards to deliver durable and reliable products that meet your expectations.
Customer Satisfaction
Customer satisfaction is our top priority. We are committed to providing:
- Competitive Prices: Regularly reviewing and adjusting our pricing strategy to ensure affordability for our customers.
- Prompt Delivery: Efficient logistics and efficient delivery services across the UK.
- Excellent Customer Service: Responsive and knowledgeable staff ready to answer your questions and address your concerns.
Get in Touch
For any inquiries or to request a personalized quote, feel free to contact us directly. We look forward to hearing from you and discussing your project requirements.
Delivery and Customer Service
Many customers have reported positive experiences with the company's delivery and customer service. For instance, Liam Majumdar, a first-time customer, was pleased with the fast delivery and lack of issues. Jason Flenley also had a good experience with the company, praising Steve, an employee, for being extremely helpful. Phil Card has been dealing with the company for over 10 years and has always received excellent customer service from Steve, Martin, and Mike.
Disappointing Experience
However, Colin P. had a negative experience with the company. He ordered some roof vents a week ago and was initially told they would be delivered within 1-2 days. Although the company sent an email informing him of the delay, Colin was left without a delivery and was unable to get hold of anyone to resolve the issue.
Website and Prices
The company's website has also received praise from some customers. David Smith found the website easy to use and thanked the company for good prices and swift delivery. He also mentioned that the goods he ordered, tyvek building wrap, were of good quality.
Overall Performance
The company's overall performance has been mixed. While some customers have had positive experiences with delivery, customer service, and website ease of use, others have been left disappointed with delays and lack of communication. It is essential for the company to improve its communication with customers to prevent such issues in the future.
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