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Who We Are
At Esskay Cars, we take pride in being a premier minicab service provider in London, offering a range of services designed to cater to the unique transportation needs of our clients. With a fleet of well-maintained and timely service cars, our experienced drivers are dedicated to providing a safe, comfortable, and reliable journey to our passengers. We understand the importance of punctuality, which is why we offer round-the-clock service, ensuring that our clients arrive at their destinations on time.
Our team is passionate about delivering exceptional customer service, and we strive to build long-term relationships with our clients by providing a personalized and tailored experience. Whether you need a ride to or from the airport, a corporate event, or just a simple drop-off, our dedicated team is committed to providing you with the highest level of service at a competitive rate.
Our Services
At the heart of our operation is our state-of-the-art auto despatch system, which enables us to maximize efficiency and provide a faster response time. Our system includes features such as closest minicab dispatch, GPS location tracking, and a dedicated team monitoring flights to ensure that our drivers arrive at the terminal at the correct time. Our 24/7/365 customer service team is always available to assist you by phone or email, and we offer a range of payment options, including cash, card, or account.
We understand that every client has unique requirements, which is why we offer a range of vehicle options, including saloon cars, executive cars, and MPVs. Our drivers are experienced and trained to provide exceptional service, and our vehicles are equipped with the latest technology, including touch screen devices, GPS, and Sat Nav.
Our Commitment
At Esskay Cars, we are committed to providing our clients with the highest level of service, comfort, and safety. We understand the importance of reliability and punctuality, and we strive to deliver exceptional results every time. Our team is dedicated to building trust and loyalty with our clients, and we are passionate about providing a personalized and tailored experience.
Esskay Customer Reviews Summary
Positive Feedback
- Muhammad Sarwar: "Every thing is perfect, pleasant drive and on time. will use it again"
- Zohaib Zulfiqar: "Excellent service & neat & clean cars. Drivers following complete SOP of Corona virus. On time and reasonable fares."
- Silke Van Kempen: "My experience with this company was great, our driver arrived early and was waiting for us until we were ready (no charge). The driver was very kind and the ride was great! The price is very low comparing to the experience, definitely worth it!"
- Raja Basit: "At 2:00 in the morning on Monday, I needed a ride round trip and it was the most comfortable taxi ride I have ever had in London Despite this time, the driver was attentive and friendly, took me quickly and safely to my destination and dropped back. Overall, the price was very good and I will recommend it."
- Rohail Gill: "Quality service, on time, very good prices and reliable. Since iv used there service i have stuck to it! Take a ride and enjoy"
- General Hoque: "Excellent service from cab office and polite drivers. The best airport price and reliable! Would recommend Esskay all day everyday. Thanks chaps."
Negative Feedback
- Joshua Carter: "AVOID AT ANY COST! The driver was appalling. He met us at the airport late wearing a hoody, and dirty cream sweatpants. He didn't offer to take any of our bags with both my wife and I struggling to wheel four of them as we were also carrying coffees at this point (purchased because of his tardiness!). Then he impatiently barged his way to the front of the queue of people for the lift."
- James Hill: "Critical: Professionalism Esskay cancelled the booking one hour before my plane landed at Heathrow. Service: Limousines"
- Pj Y.: "No show left us stranded. And this after receiving a confirmation 4 hrs before pick up time. No email. No text. No phone call. Traveling internationally with a flight waiting for us 70 miles away. Paid they the nose to call them and they gave some bogus story about break down car. No offer to send another driver. Booked thru Hoppa.com. Never again. Can't find a phone number w Hoppa to get refund. Un-F---believable!"
- Tracy Parker: "Do not give your card details as they will steal your money. Bunch of fraudsters who swiped money from my card, luckily the police and my bank are investigating them."
- Rashid Al Suwaidi: "Not a professional company. I booked return trip from airport to my home 69. The first trip airport to home was fine. The second trip home to airport at 6:30 am before the scheduled time 30 minutes they called me they say we can't pick you at the same time. I decided to go by another taxi cost about 62 I struggled a lot to find taxi. On the phone they say what you pay we will pay you back. When I called them second day they say our policy doesn't say that?!"
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