Let us help you make a lasting impression with our beautiful flowers
At Flowers by Design, we are a family-run business based in Pontypridd, South Wales. Our team, led by Eileen and Gareth Pennington, are passionate about providing exceptional floral services to our customers. With years of experience in the industry, we have honed our skills to ensure that every bouquet, arrangement, and floral gift that leaves our shop is of the highest quality.
Our Services
Our services are designed to cater to a wide range of occasions and needs. Whether you're looking to surprise a loved one on their birthday, express condolences at a funeral, or simply brighten up your home with a beautiful bouquet, we have got you covered. Our expert florists take pride in crafting unique and personalized arrangements that reflect the emotions and sentiments of our customers.
We specialize in wedding flowers, funeral flowers, and same-day flower deliveries for any occasion. We also provide large flower arrangements for businesses, restaurants, exhibitions, seminars, and other events. Our commitment to quality and customer satisfaction has earned us a loyal customer base in Pontypridd and beyond.
Our Shop
Our shop is located at 4a Mill Street, Pontypridd, and is open six days a week. We welcome customers to visit us in person, where our friendly team will be happy to assist with any floral queries or requests. Alternatively, you can browse our online shop and order securely from the comfort of your own home. We accept various payment methods, including Mastercard, Visa, and PayPal.
Our Mission
At Flowers by Design, our mission is to provide exceptional floral services that exceed our customers' expectations. We believe that flowers have the power to evoke emotions, bring people together, and create lasting memories. Our goal is to make every interaction with us a positive and memorable one.
Overall Customer Satisfaction
The majority of customers are extremely satisfied with the services provided by Flowers by Design. They have consistently received 5-star reviews, with customers praising the quality of their flowers, arrangements, and personalized service.
Quality of Flowers and Arrangements
The quality of the flowers and arrangements provided by Flowers by Design has been consistently praised by customers. Many have mentioned that the flowers are "absolutely stunning", "beautiful", and "spectacular". The shop's ability to create personalized and unique arrangements has also been commended.
Customer Service
The owner, Eileen, has been specifically mentioned as being exceptional in her customer service. Customers have praised her and her husband's teamwork, saying that they are an "awesome team". The shop's ability to cater to customers' specific needs, even from long distances, has also been commended.
Additional Services and Products
The shop's selection of Yankee candles and holders has been praised by customers. Additionally, the shop's Christmas club and gardening services have also been highlighted as a positive aspect of the business.
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