At Motorfair Hyundai, we take pride in being a family-owned business that has been serving motorists in the West Midlands for over 70 years. Our journey began in 1953 when our founder, Mr. Derrick Grieveson, established Worcester Carsales in Worcester. Over the years, we have grown and expanded, acquiring new car franchised dealerships in the West Midlands. Today, we are proud to be one of the leading Hyundai dealerships in the region.
Our Mission
Our mission is to provide a quality service that exceeds customer expectations, leading to growth and security for all. We believe in putting our customers at the heart of everything we do, and we strive to deliver exceptional service, tailored to meet the unique needs of each individual. Our team of experienced professionals is dedicated to providing a personalized experience, ensuring that every customer leaves our dealership feeling satisfied and valued.
Our Services
At Motorfair Hyundai, we offer a wide range of services designed to meet the diverse needs of our customers. Whether you're looking for a new or used vehicle, our team is here to guide you through the process, ensuring that you find the perfect car that meets your lifestyle and budget. We also provide a comprehensive parts and accessories department, where you can find genuine Hyundai parts and accessories to customize your vehicle.
In addition to our sales department, we also offer a state-of-the-art service center, equipped with the latest diagnostic equipment and staffed by experienced technicians who are dedicated to providing top-notch maintenance and repair services. We understand the importance of keeping your vehicle in top condition, and we're here to help you do just that.
Our Values
At Motorfair Hyundai, we value our customers above all else. We believe in building long-term relationships, founded on trust, respect, and open communication. We're committed to providing a personalized experience, tailored to meet the unique needs of each individual. Our team is dedicated to delivering exceptional service, and we strive to exceed customer expectations at every opportunity.
Community Involvement
As a family-owned business, we're proud to be an active member of our local community. We're committed to supporting local charities and organizations, and we're dedicated to making a positive impact in the communities we serve.
Overall Experience
Motorfair Birmingham has received overwhelmingly positive reviews from satisfied customers. The dealership's staff, particularly Mark G, John, Max, Mathew, and Alvin, have been praised for their excellent customer service, professionalism, and attention to detail.
Facilities and Services
The dealership's facilities, including the forecourt, have been commended for offering a wide range of vehicles and a pleasant atmosphere. The staff's ability to communicate clearly and efficiently throughout the purchase process has also been highlighted.
Reviews
Several customers have expressed their gratitude for the dealership's ongoing support, helpfulness, and willingness to go above and beyond to ensure a smooth transaction. One customer reported an issue with a minor repair and was charged what they considered to be an unfair amount, resulting in a negative review.
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