Your Underfloor Heating & Cooling Supplier

Our Vision

CosyFloor exists to empower homeowners and builders to enjoy comfortable, efficient heating and cooling in their homes. We provide high-quality underfloor heating and cooling systems, alongside comprehensive advice and support to ensure a seamless installation and enjoyable experience.

Who We Are

Our team comprises passionate professionals with extensive expertise in underfloor heating and cooling technology. We pride ourselves on offering:

Detailed understanding of project needs: We listen carefully to understand your unique project requirements and design a system tailored to your needs.
Quality products: We partner with leading manufacturers to offer reliable and efficient underfloor heating and cooling systems.
Expert advice: Our team of engineers and designers are available to offer free consultations and guidance throughout the process.
Dedicated customer service: We prioritize your satisfaction and offer responsive support throughout.

System Design & Installation

Comprehensive design plans and layouts.
Supply of high-quality underfloor heating and cooling systems.
Installation and commissioning by experienced technicians.

Product Supply

Wide range of underfloor heating and cooling mats, panels and systems.
Individual components such as manifolds, thermostats, control systems and adhesives.
Comprehensive range of accessories and tools.

Technical Support & Advice

Free technical consultations and design assistance.
Responsive customer support and troubleshooting.
Access to comprehensive online resources and FAQs.

Our Commitment

We are committed to:

Providing sustainable and energy-efficient systems.
Delivering exceptional customer service.
Offering competitive prices and transparent information.
Inspiring trust through transparency and responsibility.

Get in Touch

If you are planning a new build or renovation, or simply looking to upgrade your existing heating and cooling, get in touch with CosyFloor today. Our team will be happy to discuss your needs and provide a free, no-obligation consultation.

Update Share

Positive: The initial pricing and service were good, and Lee Humberstone was helpful.

Negative: The returns process was problematic, with high costs for replacing and returning a faulty item.

Review Summary

Customer Experience and Pricing

Imra Dean, the reviewer, found UFH to be competitive in terms of pricing and easy to deal with. Lee Humberstone, the person they dealt with, was very helpful. However, the reviewer's overall experience was marred by a negative encounter with the returns process.

Returns Process Issues

The reviewer experienced issues when trying to return a faulty actuator. They were asked to pay for the replacement item and the carriage, which together cost more than the original item. They also had to pay for posting the faulty item back, resulting in a total of 25 for a 8 item. This experience led the reviewer to lose faith in the company's after-sales service and has made them hesitant to do business with UFH in the future.

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