No Job is Too Small or Too Big - No Call Out Charges
Established and Experienced Joinery & Carpentry Services
I Brown Joinery & Property Maintenance is a reputable and reliable joiner and carpenter business serving the North Manchester, South Manchester, and Cheshire regions. With over 25 years of expertise, we are committed to providing exceptional craftsmanship and exceptional customer service on every project, regardless of size or complexity.
Our Team & Values
Ian Brown, the founder and owner, is a skilled and experienced joiner with a passion for his craft. He is fully qualified and offers a wealth of knowledge and expertise to every job. The company prioritizes quality workmanship, integrity, and customer satisfaction. We believe in open communication, transparency, and delivering exceptional value for money.
Our Services
We offer a comprehensive range of carpentry and joinery services, including:
- Kitchen & Bathroom Fitting & Refurbishment: from bespoke cabinetry to complete bathroom installations and kitchen redesigns.
- General Joinery & Carpentry: repairs, installations, and bespoke carpentry work.
- Property Maintenance & Repairs: from minor repairs to complete property renovations.
- Decking & Outdoor Works: planning, design, and installation of outdoor decking.
- Security & Locks: expert installation and replacement of doors, windows, and security hardware.
Recognition & Quality Assurance
We take pride in our reputation and hold esteemed memberships with both FairTrades and TrustMark, reflecting our commitment to excellence and customer satisfaction.
Peace of Mind & Guarantees
To further ensure our clients' peace of mind, we offer an Insurance Backed Guarantee (IBG) on all our work, an industry-leading measure that guarantees the quality and craftsmanship of our work.
Working with I Brown Joinery & Property Maintenance
Our experienced team is dedicated to providing a seamless and positive experience for every client. We will work collaboratively with you to understand your needs, provide transparent estimates, and deliver exceptional results. Contact us today for a no-obligation consultation and discover the difference I Brown Joinery & Property Maintenance can make!
Quality of Work and Services
Several reviewers praised Ian's workmanship, professionalism, and timely arrival. Andrew Mustin and James Martin wrote glowing reviews, commending Ian's attention to detail and high-standard work. Jitin Joshi also appreciated Ian's honesty about weather conditions affecting the job. Craig B. was particularly impressed with Ian's courtesy, professionalism, and tidiness while fitting oak doors.
On the other hand, several reviewers expressed disappointment and frustration with Ian's work. Emma Hartley, Silly Billy, Gavin Wilks, Adam Taylor, and Keith Bates all wrote scathing reviews, citing issues with tardiness, poor workmanship, and unprofessional behavior. Gavin Wilks was particularly upset about the damage caused by Ian's miscalculations during a loft ladder installation.
Customer Service and Communication
Reviewers were often critical of Ian's communication skills. Emma Hartley never heard from him again after he took measurements, while Keith Bates and Craig B. both had schedules changed or appointments canceled without notice. Adam Taylor received a rude text when he tried to contact Ian. Gavin Wilks felt ignored and dismissed when trying to address the issues with his job.
Conclusion
Overall, Ian's work quality and professionalism seem unpredictable and inconsistent, with some reviewers having positive experiences while others had terrible ones. His communication skills and customer service are also a concern, with many reviewers expressing frustration and disappointment.
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