Business Details
14 Years
experience
Your Trusted Partner for Stress-Free Moves
Established in 2012, Jones Services Removals & Storage is a family-run business dedicated to providing premium house removal, storage, and clearance solutions. With nearly two decades of combined experience among our team, we prioritise customer satisfaction through meticulous attention to detail, specialist protective equipment, and a commitment to environmental responsibility. Our services include bespoke packing, dismantling/reassembly, and secure storage options, supported by free comprehensive insurance and partnerships with leading industry providers. We serve local and nationwide clients across the West Midlands, Birmingham, and beyond, ensuring stress-free moves with a personal touch. 
Services
House Removals
Home Packing
Temporary Storage
House Clearance
Dismantle & Reassemble
Details
- Year established: 2012
Highlights and features
- We offer free comprehensive insurance on all moves.
- Our team has nearly 20 years of combined removal experience.
- Flexible booking system with no charge for date changes.
- Eco-friendly practices, including reusable packing materials.
- Partnerships with trusted storage providers for secure solutions.
Associations and certifications
- Move Assured
- Federation of Small Businesses (FSB)
- Environment Agency (Waste Carriers Licence)
What people say
Efficient and responsive
Friendly and professional
Stress-free experience
Competitive prices
Careful handling
Services
House Removals
Our house removals service provides end-to-end relocation solutions, including packing, transportation, and unpacking. We use specialist protective covers and equipment to ensure your belongings are secure. Our team offers dismantling/reassembly, free insurance, and flexible scheduling for local or nationwide moves. With nearly two decades of combined experience, we prioritise efficiency and care to make your move stress-free.
Home Packing
Our full or part home packing service ensures your items are securely wrapped and labelled. We provide materials like bubble wrap and wardrobe boxes, with comprehensive insurance included. The team works room-by-room, allowing you to live normally until moving day. Dismantling/reassembly is included, and we aim to pack the day before your move for convenience.
Temporary Storage
We offer secure, purpose-built storage units for short or long-term needs. Partnering with Space Station Self Storage, our facilities feature 24/7 CCTV, restricted access, and climate control. Prices include insurance, and we handle loading/unloading. Units are accessible seven days a week, with preferential rates passed on from our partners for cost-effective solutions.
House Clearance
Our house clearance service handles downsizing, probate, or post-bereavement needs. As licensed waste carriers, we dispose of items legally, prioritising donation or recycling. We offer packing, storage, and cleaning options, with a sensitive approach for bereavement cases. Minimum quota of four items applies for bereavement clearances.
Dismantle & Reassemble
We dismantle and reassemble furniture such as beds, wardrobes, and tables to simplify moving. The service includes labelling parts, securing small components, and using protective materials. This saves time and reduces damage risks, particularly for awkward spaces. Available as part of removals packages or as a standalone service.
People
Mark Jones
Director & Founder
Mark founded Jones Services in 2012 after a career in car spraying. He oversees operations, quoting, and customer service, bringing hands-on experience and a commitment to quality. A lifelong Wolverhampton Wanderers fan, he balances work with family life.
Kate Jones
Operations Manager
Kate manages customer service, box deliveries, and administrative tasks. She ensures smooth communication and support throughout the moving process. A key point of contact, she combines professionalism with a personal touch to enhance client satisfaction.
Ryan Jones
Foreman
Ryan, Mark's son, joined the business as a porter and now leads as foreman. He contributes to daily operations and team coordination, embodying the family ethos of dedication and reliability in every move.
Gavin
Driver & Porter
Gavin is a 7.5t driver and key member of our moving team. He ensures efficient transportation and handling of goods, combining technical skill with a friendly approach to deliver reliable service.
Josh
Porter
Josh is a dedicated porter who contributes to the team's efficiency and professionalism. He plays a vital role in loading, unloading, and ensuring customer belongings are handled with care during moves.
Questions
What areas do you cover for house removals?
We cover Birmingham, West Midlands, and nationwide UK locations, including Scotland, Wales, and Cornwall.
Is insurance included with your services?
Yes, free comprehensive insurance is included on all moves, covering goods in transit up to their full value.
Can you store my belongings temporarily?
Yes, we partner with secure storage facilities offering short or long-term solutions with 24/7 access and CCTV.
Do you offer packing services?
Yes, we provide full or part home packing with materials, labelling, and dismantling/reassembly included as standard.
Are you licensed waste carriers?
Yes, we are registered with the Environment Agency and dispose of waste legally, prioritising recycling and donations.
Can you assist with bereavement clearances?
Yes, we offer sensitive house clearance services, including packing, storage, and cleaning, with a minimum of four items.
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