Business Details
39 Years
experience
Trusted Family-Run Glazing Experts in Hertfordshire
Established in 1987, Friend Glazing has built a reputation as a trusted family-run glazing specialist serving Hertfordshire. With over three decades of experience, we combine traditional craftsmanship with modern techniques to deliver high-quality windows and doors tailored to residential needs. Our team, led by founder John Friend and his sons Tom, Jon, and Joe, prioritises customer satisfaction through honest advice and minimal disruption during installations. Certified by CERTASS and registered with BFRC, we adhere to rigorous industry standards while maintaining a personal touch that fosters long-term client relationships. Our process begins with a consultation to understand individual requirements, followed by bespoke design guidance using product samples and demonstrations.Every installation is executed with care, ensuring properties are left in pristine condition. As TrustMark-registered tradesmen, we guarantee durable, thermally efficient solutions backed by comprehensive warranties. Our commitment to excellence extends to aftercare, ensuring clients receive ongoing support post-installation. This dedication to quality and service has sustained our business through word-of-mouth referrals alone, reflecting our core values of integrity and reliability.
Services
Double Glazing
Composite Doors
Bi-Folding Doors
Casement Windows
Aluminium Windows
Vertical Sliding Windows
Tilt & Turn Windows
Residence 9 Windows
French Doors
Sliding Patio Doors
Details
- Year established: 1987
Highlights and features
- We are a third-generation family-run business with 30+ years of local expertise.
- Our CERTASS certification guarantees industry-leading installation standards.
- We offer tailored design consultations with physical product samples.
- Installations are completed with minimal disruption to daily routines.
- All work includes comprehensive warranties for peace of mind.
Associations and certifications
- CERTASS
- BFRC
- TrustMark
What people say
Professional installation
Competitive pricing
Excellent customer service
High-quality products
Minimal disruption
Services
Double Glazing
Our double glazing solutions combine thermal efficiency with security enhancements. Using advanced glass technology, we deliver noise reduction and energy savings while maintaining aesthetic appeal. Each installation follows strict quality checks to ensure longevity and performance. Clients receive tailored advice on frame materials, finishes, and compliance with building regulations.
Composite Doors
We install reinforced composite doors with customisable designs. Options include multiple colour finishes, decorative glass panels, and high-security locking systems. Our doors meet PAS 24 standards while offering 10-year guarantees. Clients benefit from enhanced insulation properties and increased property value.
Bi-Folding Doors
Our bi-folding door systems create seamless indoor-outdoor living spaces. Available in custom colours with low thresholds for accessibility, these doors feature multi-point locking systems. The installation process ensures structural integrity while maximising natural light transmission for modern living environments.
Casement Windows
Traditional casement windows tailored to modern requirements. We offer uPVC and aluminium options with adjustable opening configurations. Features include child-safe restrictors, decorative glazing, and energy-efficient glass units. Each window is manufactured to precise measurements for optimal fit and performance.
Aluminium Windows
Thermally broken aluminium windows combining slim profiles with maximum glass area. Available in dual-colour finishes, these windows maintain structural integrity while improving thermal efficiency. The corrosion-resistant frames suit both contemporary and heritage properties with minimal maintenance requirements.
People
John Friend
Founder
With over 30 years in the glazing industry, John established the company in 1987. His expertise ensures every project maintains traditional craftsmanship while adopting modern efficiency standards. He oversees quality control and client consultations.
Tom Friend
Director
Tom manages day-to-day operations, focusing on installation quality and client satisfaction. He implements process improvements while maintaining hands-on involvement in complex projects. His approach ensures minimal disruption during installations.
Jon Friend
Project Coordinator
Jon coordinates project timelines and client communications. He ensures all paperwork and compliance documentation is completed efficiently. His organisational skills maintain smooth workflow from quotation to completion.
Joe Friend
Technical Specialist
Joe provides technical expertise on product specifications and installation methods. He stays updated with industry innovations to recommend optimal solutions. His attention to detail ensures precise measurements and fitting standards.
Questions
What areas do you cover?
We primarily serve Rickmansworth, Croxley Green, Chorleywood, and Watford areas within Hertfordshire.
Are your installers certified?
Yes, we are CERTASS accredited and BFRC registered, ensuring all work meets industry standards.
Do you offer guarantees?
All installations come with comprehensive warranties, including 10-year guarantees on doors.
Can I see product samples?
We provide physical samples and demonstrations to help choose the right finishes and configurations.
How long does installation take?
Most window and door installations complete within one to two days, depending on project size.
Do you handle planning permissions?
We advise on compliance requirements and handle necessary documentation for building regulations.
