Business Details
17 Years
experience
Home Visiting Opticians in Hemel Hempstead | Opticall
Opticall has been delivering expert home-visiting optician services since 2009, specialising in accessible eye care for individuals unable to visit high street practices. Our fully qualified, DBS-checked opticians bring comprehensive eye tests, prescription glasses, and aftercare directly to homes, care homes, and day centres across Hertfordshire and surrounding counties. With a focus on clinical excellence and person-centred care, we prioritise early detection of eye conditions, fall prevention through vision correction, and tailored solutions for patients with dementia or mobility challenges.Our team maintains the highest standards through continuous professional development and partnerships with over 250 care homes. We operate with transparency, clear communication, and a commitment to making quality eyecare accessible without financial burden, offering free NHS-funded tests to eligible individuals.
Services
Home Eye Tests
Free NHS Eye Tests
Contact Lens Trials
Glasses Supply
Aftercare Services
Details
- Year established: 2009
Highlights and features
- Fully qualified opticians with specialist dementia training
- Free NHS-funded eye tests for eligible individuals
- Proven track record serving 250+ care homes since 2009
- Two-week glasses delivery with free aftercare support
- Expertise in complex needs including non-verbal conditions
Associations and certifications
- DBS Checked
- Local and National Optometry Associations
What people say
Professional and friendly
Excellent aftercare support
Highly recommend to others
Great with residents
Prompt glasses delivery
Services
Home Eye Tests
Our qualified opticians conduct comprehensive eye examinations in clients' homes, using portable equipment to assess vision and eye health. Tests include digital retinal imaging where appropriate, with results explained clearly to patients and families. We specialise in serving individuals with mobility challenges or dementia, ensuring accurate diagnosis and treatment recommendations.
Free NHS Eye Tests
Eligible individuals receive fully funded eye examinations at home through NHS vouchers. This includes those with physical disabilities, mental health conditions preventing travel, or care home residents. The service covers comprehensive eye health checks and vision assessments without out-of-pocket costs for qualifying patients.
Contact Lens Trials
We offer free contact lens trials tailored to individual vision needs, including specialist lenses for complex prescriptions. Our opticians provide fitting, instruction, and follow-up support to ensure comfort and proper use, with options for ongoing supply and replacement schedules.
Glasses Supply
A wide selection of frames and lenses is available for purchase, with prices competitive to high street opticians. All glasses include free engraving for identification and are delivered within two weeks. We offer adjustments, repairs, and replacements at no additional cost during aftercare periods.
Aftercare Services
Free aftercare includes glasses adjustments, repairs, and replacement if lost or damaged. We provide ongoing support for vision changes, with follow-up visits available to ensure continued visual comfort and address any concerns post-examination.
Questions
Who qualifies for free NHS home eye tests?
Individuals unable to visit high street opticians due to physical/mental disability, including care home residents, qualify for free NHS-funded home eye tests.
How do I book a home eye test?
Call 020 8998 4228 or use our online eligibility checker to schedule a convenient appointment for home or care home eye tests.
What services do you offer care homes?
We provide comprehensive eye tests, glasses supply, and aftercare for care home residents, with special expertise in dementia and mobility support.
How quickly do you deliver glasses?
Prescription glasses are hand-delivered within two weeks of eye tests, with free repairs or replacements available.
Are your opticians qualified?
All opticians are fully qualified, DBS-checked, and receive ongoing training, including specialist dementia awareness certification.
